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A. If the files are protected and your player does not support DRM
(Digital Rights Management) it will read Format Error in the screen. To
check if your player has this feature click on Products, MP3 players,
select your model and read the product detail. It will say Built-In DRM
9 or 10. There is nothing we can do about protected conten http://www.nextar.com/frontend/support.asp?CATEGORY=10000309&MODEL=MA715&subpr=624950167&categ=519278318
click on the link below the MP3 player/Video Player line.
Nextar and NSpireGear both use the SigmaTel Chipset in there MP3/MP4 video music player and you will notice that they are the same video2smv.exe. What you will download is a zip file named video2smv.zip.