We just bought a new in box GE Profile JE2160 Microwave today. When we plugged it up the light stays on all the time inside. Everything else works except for the light staying on.
It may be a stuck relay on or other problem on the control board.
We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.
It's possible but not likely that you have a bad door swith or door switch mount.
If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
Please write back with more details if you need further help.
We're happy to help and we appreciate your thoughtful rating of our answer.
Because of pure design (GE never confirm it) you need to fix lever lock. By closing door this lock not working in parallel. One sitch closes earlier than another.
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just took mine out of the box as well
I too just bought a GE 2160 Microwave and the light stays on all the time. I'm thinking of just taking it back.
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