Question about GE JE2160 Microwave Oven

2 Answers

Light Stays ON Inside - GE JE2160

We just bought a new in box GE Profile JE2160 Microwave today. When we plugged it up the light stays on all the time inside. Everything else works except for the light staying on.

Posted by Swampdawg on

  • Anonymous Jan 22, 2008

    just took mine out of the box as well

  • Anonymous Apr 06, 2008

    I too just bought a GE 2160 Microwave and the light stays on all the time. I'm thinking of just taking it back.

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2 Answers

William Miller

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  • GE Master
  • 9,179 Answers

It may be a stuck relay on or other problem on the control board.

We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.

It's possible but not likely that you have a bad door swith or door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 30, 2007

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Anonymous

Because of pure design (GE never confirm it) you need to fix lever lock. By closing door this lock not working in parallel. One sitch closes earlier than another.

Posted on Dec 13, 2007

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Light Stays ON Inside - JE2160

If it's under warranty, I would contact GE Customer Service at http://www.geappliances.com/service_and_support/contact/

If not, then I would suspect a bad door switch or a problem on the control board.

We repair these control panels on a regular basis for customers nationwide with our guaranteed $39.95 service.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with your brand and model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.
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