Light Stays ON Inside - JE2160

I just bought a JE2160 GE Profile microwave today. When we plugged it in the light came on inside and it stays on. The microwave does work but the light will not go off.

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William Miller

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9,179 Answers

If it's under warranty, I would contact GE Customer Service at http://www.geappliances.com/service_and_support/contact/

If not, then I would suspect a bad door switch or a problem on the control board.

We repair these control panels on a regular basis for customers nationwide with our guaranteed $39.95 service.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with your brand and model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 30, 2007

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It may be a stuck relay on or other problem on the control board.

We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.

It's possible but not likely that you have a bad door swith or door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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