It looks like something is keeping the tray from closing all the way or the eject button is somehow being pressed when it closes. Open the tray and get a flash light to look inside to see if there is anything in there that shouldnt be (like maybe a disc that came loose from the tray and is still inside the xbox). If it looks all clear try holding down the eject button when putting the disc in. If that doesnt work try opening and closing it without a disc in. If it stays closed without a disc open and close it a couple times to be sure then try putting the disc in again. If that doesnt work try standing the xbox up on its side and putting the disc in.
The next step I would try is replacing the disc drive. This of course will void your warranty if you do it yourself I would suggest requesting repair from Microsoft if it is in warranty (
http://support.xbox.com/en-US/xbox-360/repair/repair-process)
If it is not in warranty try replacing the disc drive (This is pretty complicated. I have done it and honestly wouldnt suggest doing it yourself unless you are very familiar with disassembling and resembling electronics.) Here are instructions
http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/If you are not comfortably with doing this yourself find a local repair shop.
We are having the same or similar problem. The tray opens and now will not close...manually or by the button. It looks like the reader is in the way and the tray cannot close.
I have the same problem. It seems that the system doesn't recognize that the drive is shut and opens it back up again. I assume this cause it doesn't try to read or spin the disk. I am mechanically inclined and would replace the whole drive, but I haven't found instructions on how to do it. If anyone knows a quick fix or where to find a good repair guide with pictures and step by step I would be most grateful.
The disk tray will not take the; Game/DVD etc. Every time the tray is shut it will open again. I need to shut the tray 10 plus times for the machine to accept it.
Same thing for me. Takes between 10 and 50 attempts until the 360 finally succumbs and shuts properly.
Same problem. At first we would try to change games and when we closed the drive, it would start making a wierd sound- almost like the disk was just spinning around on the tray instead of being lifted off. Sometimes the game would eventually work, other times it would read "unreadable disk." Now the drive will not stay closed.
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