Question about Microsoft Xbox 360 Console

1 Answer

Xbox 360 my xbox's tray opens, but when i press the button to close it. it opens right back up without me doing anything

Posted by george12345 on

  • 3 more comments 
  • Calebinator Dec 02, 2007

    We are having the same or similar problem. The tray opens and now will not close...manually or by the button. It looks like the reader is in the way and the tray cannot close.

  • lasthalo Dec 02, 2007

    I have the same problem. It seems that the system doesn't recognize that the drive is shut and opens it back up again. I assume this cause it doesn't try to read or spin the disk. I am mechanically inclined and would replace the whole drive, but I haven't found instructions on how to do it. If anyone knows a quick fix or where to find a good repair guide with pictures and step by step I would be most grateful.

  • StevieG69 Dec 04, 2007

    The disk tray will not take the; Game/DVD etc. Every time the tray is shut it will open again. I need to shut the tray 10 plus times for the machine to accept it.

  • xsplx Apr 26, 2008

    Same thing for me. Takes between 10 and 50 attempts until the 360 finally succumbs and shuts properly.

  • Anonymous Jun 12, 2008

    Same problem. At first we would try to change games and when we closed the drive, it would start making a wierd sound- almost like the disk was just spinning around on the tray instead of being lifted off. Sometimes the game would eventually work, other times it would read "unreadable disk." Now the drive will not stay closed.

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1 Answer

Anonymous

.... and why you press the button for close... only push the tray and enjoy your videogame

Posted on Nov 29, 2007

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0helpful
1answer

What do I do it will not Except my games it just kicks them out

It looks like something is keeping the tray from closing all the way or the eject button is somehow being pressed when it closes. Open the tray and get a flash light to look inside to see if there is anything in there that shouldnt be (like maybe a disc that came loose from the tray and is still inside the xbox). If it looks all clear try holding down the eject button when putting the disc in. If that doesnt work try opening and closing it without a disc in. If it stays closed without a disc open and close it a couple times to be sure then try putting the disc in again. If that doesnt work try standing the xbox up on its side and putting the disc in.

The next step I would try is replacing the disc drive. This of course will void your warranty if you do it yourself I would suggest requesting repair from Microsoft if it is in warranty (http://support.xbox.com/en-US/xbox-360/repair/repair-process)

If it is not in warranty try replacing the disc drive (This is pretty complicated. I have done it and honestly wouldnt suggest doing it yourself unless you are very familiar with disassembling and resembling electronics.) Here are instructions http://hardandsoftgaming.wordpress.com/2011/03/12/replacing-a-faulty-xbox-360-dvd-drive-firmware-flash-or-circuit-board-transplant/

If you are not comfortably with doing this yourself find a local repair shop.
1helpful
1answer

Tray won't close

Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
0helpful
1answer

360 tray opens and closes by itself

broken faceplate or broken dvd tray. Call MS support.
0helpful
1answer

My xbox 360 cdrom won't keep

turn on your 360 and open the game drive. hold it open and turn of the 360. wait for it to power down completly. then turn the consel back on and it should close on its own now and stay closed as it should
13helpful
3answers

My xbox 360 disc tray wont open how do i fix that problem

Slap the top of the the box as you press eject. that will get it open.
then wipe a little rubbing alcohol on the black belt
just under the tray . And a little petroleum jell in the
tracks under the tray . Then open and close the tray to
work it in.


Rob
1helpful
1answer

Disc tray won't close

Whenever you need help with your Xbox or Xbox 360 accessories, allways check out Xbox Customer Support

The answer to your question is quite long, so here's a link.

Xbox 360 disc tray help

Hope this helps
0helpful
1answer

XBox 360 disc tray open

i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did
0helpful
1answer

The Disc Tray won't open!

press the button the it might go on if not take it back to the shop and say the disk tray wont open lol]
0helpful
2answers

My xbox wont stay shut

push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.
0helpful
2answers

Disc tray won't close!

i know this sounds carzy but mine just did that and i pushed it in hard but not too hard and then tried opened it and when i hit the close button it worked
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