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Posted on Nov 29, 2007
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CANON PC920 After removing a paper jam from the fixing assembly, the paper jam light remained on. Close inspection revealed a torn fixing film and I replaced the replaced the fixing film assembly. After cleaned all rollers etc and reassembling the machine, the paper jam light remained illuminated. I took it apart again checked everywhere for paper, dust etc, cleaned the static eliminator yet the paper jam light stays on. I'm totally confused. Is there something I'm missing? Thanks

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Jim Keysor

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  • Expert 331 Answers
  • Posted on Jun 12, 2008
Jim Keysor
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POSSIBLE BAD EXPOSURE LAMP, SOUNDS FUNNY BUT THIS MODEL WILL SEND JAM CODE WITH BAD EXPOSURE LAMP. CHECK TO SEE IF LIGHT IS IN PREHEAT MODE. ALSO THE EXIT PAPER SWITCH GETS BROKEN OFF ON THIS MODEL...

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1answer

Hp3035 paper jam inback door

If you have a paper jam in the back door of your HP LaserJet 3035 printer, follow these steps to clear the jam safely:
  1. Turn Off the Printer: Start by turning off the printer to avoid any potential accidents or injuries.
  2. Open the Back Door: Locate the back door of the printer. It is typically accessible from the back of the printer and may have a release latch or button. Gently open the back door.
  3. Remove the Jammed Paper: Carefully remove the jammed paper from the printer. Avoid tearing the paper while removing it. If the paper is stuck firmly, try to pull it out in the direction of the paper path.
  4. Inspect for Residual Paper: After removing the jammed paper, check for any small bits of paper or debris that may have been left behind. Clear any remaining paper or debris from the back door area.
  5. Check the Fuser Area: The fuser assembly, which is located just after the back door, may also cause paper jams. Inspect the fuser area for any visible jams or obstructions.
  6. Close the Back Door: After ensuring that there is no more jammed paper or debris, close the back door of the printer securely until it clicks into place.
  7. Turn On the Printer: Plug the printer back into the power source and turn it on. It should be ready to use.
  8. Test Print: Perform a test print to ensure that the paper jam issue has been resolved.
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Paper jams on canon IR 1024A and solutions

My Hp was jamming and upon thorough inspection found a small corner of paper that had torn off and was causing the rest of the paper to jam.
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Printer head going one side and given beep

IF the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or the jammed paper remains inside the machine, remove the paper following the procedure below. 1. Turn off the machine, and unplug the power cord of the machine from the power supply. 2. Open the paper output cover. Remove the paper on the front tray if any.
Important:
    Do not touch the clear film (A). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged.

3. Make sure that the FINE cartridge holder does not hang over the paper. If the FINE cartridge holder hangs over the paper, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
4. Hold the jammed paper with your hands.
If the edge of paper is jammed near the paper output slot, pull the edge of paper to the position where you can hold it with your hands.
5. Pull the paper slowly not to tear it, then pull the paper out.

6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
7. Close the paper output cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
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How do i clear paper jam after tearing half of the paper leaving other piece locked inside machine?

IF the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or the jammed paper remains inside the machine, remove the paper following the procedure below. 1. Turn off the machine, and unplug the power cord of the machine from the power supply. 2. Open the paper output cover. Remove the paper on the front tray if any.
Important:
    Do not touch the clear film (A). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged.

3. Make sure that the FINE cartridge holder does not hang over the paper. If the FINE cartridge holder hangs over the paper, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
4. Hold the jammed paper with your hands.
If the edge of paper is jammed near the paper output slot, pull the edge of paper to the position where you can hold it with your hands.
5. Pull the paper slowly not to tear it, then pull the paper out.

6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
7. Close the paper output cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
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Code jam 0207 in canon ir 4570

jam 0207: this jam code means paper is jamming in the fixing unit, check that unit for possible obstruction in paper path, or replace fixing film assembly
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Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.

Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.
3helpful
1answer

What does the "heart beat" symbol/light mean?

I assume you mean the symbol that has a pair blackened circles and then a pulse up and then down below the starting line before returning to the starting line.

That is the paper jam symbol. If the continue light is on (steady) and the paper jam light is on, then you have a paper jam. Press Continue twice to see any secondary error message (this will show where the problem is).

See the manual for the list of the lights that show where the jam is occurring. Different groups of lights will be lit. The manual is available as a PDF at the bottom of this page: http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN . An example: if the Continue, Toner Low and Paper Jam are all on, then the jam is in the fuser area under the print cartridge assembly. For a paper jam, even a small corner of torn paper could be in the mechanism.

In all cases, you should check the entire paper path. When you pull out any paper, grip it so that you can gently pull the sheet straight out. Remove all paper from the output tray. Then remove the paper tray if you are using it. Pull any paper from this area. Press down on the green duplex flap and remove any paper from there Reinsert the paper tray. Open the front door of the printer and remove the print cartridge assembly. Lift the green flap and remove any paper from the area. NOTE: the fuser and the fuser area may be hot. Open the rear exit door and remove any paper from that area. Use a flashlight to check for small pieces of paper that may be stuck. Once all the paper is removed, reinstall the print cartridge assembly and close all the doors. Press Continue to reset the printer.

The page that jammed may be reprinted.

I hope this helps.

Cindy Wells
(please note that frequent paper jams may be a sign of excess humidity in the paper. Put less paper in the tray at each refill and keep the remaining paper in a dry location. If the paper jam light is coming on when no paper jam is present, one or more of the paper jam sensors may be bad. Contact Lexmark for more information.)
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Error 5100 Canon MP190

Error 5100 is Carriage error.Possible problems in:
- Carriage unit
- Timing **** strip film
- Logic board assembly
- Carriage motor
First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output) is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.
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Back cover open message on brother mfc 7820n

Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.
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HP 3419A

Hi Mose,

I never faced this problem any time , but could find a solution for you which i think will be helpful.

The paper jam error state occurs if the printer detects a paper at the platen after attempting to eject paper to the out tray. Clear the paper path.
<Power and Resume>
1. Turn the printer OFF and back ON to allow the printer to clear the jam.
(If the paper remains jammed, turn it back OFF and follow the remaining steps.)
2. Open the top cover and remove the OUT tray.
3. Pull the jammed paper out of the printer by grasping the middle section of the paper.
4. Remove all torn pieces from the paper path.
5. Remove any wrinkled or torn paper from the IN tray.
6. Reload the paper stack.
7. Replace the OUT tray and close the top cover.
8. Turn the printer ON.

Hope this answers your problem, Please let me know by providing your valuable feed back

Thanks,
Robosoft.
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