Canon MP390 printer alarm says INSTALL CARTRIDGE

replace the print head

i had same problem with 350 you need to google how to reset mp390 and follow instructions it sould be fine then

good day,

Turn off the printer and try replacing your cartridge by pulling out the cartridge and place it back in make sure the ink snaps and placed it correctly after that turn on your printer.

You could try to reseat the printhead again.
Remove printhead, lower printhead lever, close cover.
Let printer to cycle to alarm condition.
Reinstall printhead.

You have a bad or empty ink cartridge; replace it
You did not install a new cartridge correctly; reseat it and make sure it is correctly installed
Your printer is broken: have it serviced

Good luck!

The cartridge in this case is the printhead, not the inks. It's telling you the printhead is bad.
QY6-0054-000 around $60.00

there is 2 things you can try the first one wont cost anything more then time and you may have to do the first one 2 times but worth a shot

1: Remove printhead and wash it out with warm water
2: Unplug the AC Power Cord
3: Hold down the RESUME button
4: Release RESUME after plugging in the AC Power cord.
5: Press the RESUME once within 5 seconds and release the RESUME .
6: Press and HOLD RESUME for two seconds or more and release it.
7: Press and HOLD RESUME for two seconds or more and release it.
8: Unplug AC Power Cord to set data.
the other option is to buy a new printhead and replace it

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

Can you send me a copy of the set-up sheet for the Multipass 390 by e-mail? a[email protected]

Link to instructions:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=9722

Are the cartridges re-manufactored or original canon cartridge?
Most cartridges have chips or fuses that burn out when the cartridge has been used. Then when you get it re-filled the cartridge is already rendered useless.

If the cartridges are orignal canon then you may have another issue perhaps with the printer head, in a last resort you should try to clean this will alochol and a cotton bud "lightly"