My hand holding the camera hit a cabinet while I was taking pictures but the camera was not hit directly. After which the lens won't retract, I get an "E18" error and can hear noises from the camera like motor running when I try to open the lens cover all the way. I saw other postings for the same problem but not for the same camera, and wonder if I can take the same approach--taking the camera apart (which I am a little reluctant to do) without some instructions.
Many thanks for any help.
I have the same camera and had this problems today. My son solved the problem for me. He put his thumbs on each side of the lens and pressed inwards causing the lens to pop out. Since then, I have been able to close and open the lens repeatedly without any problem. Hope this works for you. Good Luck!
Syed
Posted on Jan 30, 2009
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I have the same problem with my Canon S 80 . My lens will not retract.
Melissa
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