My dvd player will not read any disks i took it a part and cleaned it but it will still not read. dvd player will not recognize disc, and there is a faint beeping sound.
Simply put. Don't ever purchase an Insignia product ever. I Have the same problem with a product I purchased just over 3 months ago, and the Insignia Customer service rep Sandra Larraburu gave no help to me other than the following solutions.
1. Make sure all the cables are plugged in right (Are you serious Sandra?)
2. Try a different DVD (I told her in my original email that I had even been trying different DVD players, so of course that was done)
3. UnPlug it (Is this a solution?)
4. Plug it back in (O....kay)
Then she proceeded to tell me that because the manufacturer's warranty had expired after 90 days, that I was entitled to no resolve.
Note Insignia states this "All of us here at Insignia strive to provide the best quality products
and a
great customer care experience"
If that is the sign of a company striving, I've learned my lesson.
No Insignia for me again.
Posted on Feb 05, 2008
Most of these issues sound like the drive head is out of alignment. This is not an easy fix sicne it requires taking the player apart and calibrating the tilt of the motor and the distance of the focus for the laser.
One easy way to tell if it's a calibration issue or a bad motor is to use a pen to hold down the "door closed" button with a disc in the drive and see if it spins up. If it doesn't spin up, then you'll need a new drive motor. Most computer DVD ROM drives will use a similar motor and can be parted out for what you need.
Posted on Apr 17, 2008
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My Insignia NS-7PDVD is not longer reading DVDs. I place a DVD in the player it "Loading" for about 5 or so mins then it states no Disc Found. How do I resolve this issue?
Additional troubleshooting tells me the movable arm or the lens are not the issue. If I open the DVD player and place a disc inside and I push down on the button to simulate that the DVD player is closed I notice the disc rotates for a few seconds then stops. I think the issue is the motor not the lens. The disc is not rotating at the speed it needs to in order for the lens to read the disc. Where can I get a motor for this DVD player. The customer service / help desk for Insignia was no help.
Same problem as everyone else. I used it only a few times, then it was no good. I would put the disc in it sounded like it was loading, and after a few minuets it would say insert disc. what a waste of money. Will never buy anything insignia again.
Linda
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