Question about Insignia NS-7PDVD

2 Answers

How to fix a insagnia dvd player

My dvd player will not read any disks i took it a part and cleaned it but it will still not read. dvd player will not recognize disc, and there is a faint beeping sound.

Posted by sfilyaw on

  • 1 more comment 
  • Chellegirl Dec 24, 2007

    My Insignia NS-7PDVD is not longer reading DVDs. I place a DVD in the player it "Loading" for about 5 or so mins then it states no Disc Found. How do I resolve this issue?

  • Chellegirl Dec 24, 2007

    Additional troubleshooting tells me the movable arm or the lens are not the issue. If I open the DVD player and place a disc inside and I push down on the button to simulate that the DVD player is closed I notice the disc rotates for a few seconds then stops. I think the issue is the motor not the lens. The disc is not rotating at the speed it needs to in order for the lens to read the disc. Where can I get a motor for this DVD player. The customer service / help desk for Insignia was no help.

  • dalidog Feb 09, 2008

    Same problem as everyone else. I used it only a few times, then it was no good. I would put the disc in it sounded like it was loading, and after a few minuets it would say insert disc. what a waste of money. Will never buy anything insignia again.

    Linda

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Anonymous

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Simply put. Don't ever purchase an Insignia product ever. I Have the same problem with a product I purchased just over 3 months ago, and the Insignia Customer service rep Sandra Larraburu gave no help to me other than the following solutions.
1. Make sure all the cables are plugged in right (Are you serious Sandra?)
2. Try a different DVD (I told her in my original email that I had even been trying different DVD players, so of course that was done)
3. UnPlug it (Is this a solution?)
4. Plug it back in (O....kay)

Then she proceeded to tell me that because the manufacturer's warranty had expired after 90 days, that I was entitled to no resolve.

Note Insignia states this "All of us here at Insignia strive to provide the best quality products
and a
great customer care experience"

If that is the sign of a company striving, I've learned my lesson.
No Insignia for me again.

Posted on Feb 05, 2008

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Chris McWethy

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Most of these issues sound like the drive head is out of alignment. This is not an easy fix sicne it requires taking the player apart and calibrating the tilt of the motor and the distance of the focus for the laser.

One easy way to tell if it's a calibration issue or a bad motor is to use a pen to hold down the "door closed" button with a disc in the drive and see if it spins up. If it doesn't spin up, then you'll need a new drive motor. Most computer DVD ROM drives will use a similar motor and can be parted out for what you need.

Posted on Apr 17, 2008

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I have a Digital Home Theater HT-DS400 Samsung. I have problems in reading a music CD or a DVD. You can read the message "Loading.." for a while and then stops and reads "NO DISC". ...

  • Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  • If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  • The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony
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I PUT IN THE DISC AND IT DOES NOT READ DISPLAY NO DISC

Try another disk, see if it plays. Try the one that won't work in another blu-ray player if possible. I tried to watch a disk I got at a redbox rental, it fouled 2 dvd players, but took it to a friend's house and it played just fine. When I went to return it, it wouldn't go back into the redbox machine. I had to try at another redbox machine and it took it. So could just be a problem with that disk.
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Hello
This usually happens when the DVD or laser lens pick-up has become dirty.All you need to do is

1. Check the disk for scratches.

2. Make sure the disk you are using fit the correct format specified by your DVD player.

3. Clean the laser lens with a DVD laser cleaning disk.

4. Insert a correctly formatted undamaged disk into your player,listen to see if it begins to read the disk,if it continues to make no sound.

5. Open the DVD player carefully and clean the lens with isopropyl alcohol and cotton swab.

6. If none of these solutions works out then a professional repair technician will be able to tell you if fixing your DVD player is worth the money.
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If all DVD's you try act the same, I would clean the read head. If that doesn't work, then drive needs to be serviced. Hopefully nobody smked cigarettes near the unit as that coats the optics. Clean the read head VERY carefully with a Q tip and 99% isoprophyl alcohol. Ensure that no fibers get stuck around the read head... it is VERY fragile.

If only one disk won't finish loading, then the disk itself is probably bad and the drive is OK.
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Try checking the scan and pickup heads of the DVD with a DVD cleaning disk . If this does not help the optics or the decoder/encoder might be defective. In that case, you will need a qualified TV repair person to work on these units for you all.

I hope this helps.... shud u have any more problems please get back to us with the brand name and model number

Thank you,
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If when you insert the disk you hear a whirring and clicking noise, CD spins, and does not read, then that is a problem with the DVD lens.

The DVD lens try to focus on the DVD track, by moving lens pickup and spinning the disk, but cannot read the tracks because the lens is dirty or defective.

Try first cleaning the lens with a DVD cleaner disk. And also if you can see the lens from the outside try blowing some canned air on it.

If this still does not help, then the lens pickup may be faulty, in this case you often replace the whole DVD drive unit inside the DVD player.
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you moust troaien CD&DVD clearns for the best working
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won't read disk...tried alchol om lens....i'm in arlington tx. any place i can take this to get fixed in my area? [email protected]
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