Question about Brother MFC 9600 All-In-One Laser Printer

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How to clear a Machine Error 76

I'm getting a Machine Error 76 on a Brother MFC 9600. There was a crumpled paper jam inside the fuser unit. I took all the covers out just to remove the paper jam, connected all the connectors back on, including the connector on the fuser unit. Turned it back on and it comes up with the error. Need Help !!

Posted by Anonymous on

  • 6 more comments 
  • Anonymous Dec 05, 2007

    How to cold reset a Brother MFC 9600? I went to www.fixyourprinter.com and it says "Open front cover, turn power on and press 1,2,3,4,5,6,7,8,9 and should reset it to factory settings". It didn't work. Need help!!!

  • ShamRok Jan 27, 2008

    Same problem: How do you do a RESET???

  • Anonymous Feb 28, 2008

    error 76 i don't know how to reset (brother 7600)

  • Anonymous Nov 20, 2008

    I have the same problem. By following little bits of advice (unplugged the machine, held function key while plugging it back in, then pressed 99) I was able to clear the error 76 message, only to get an error 78 message. Any advice?

  • tepapa Dec 19, 2008

    My Brother MFC 9600 is showing an Error 76 fault. Tried turning the machine off and on but that didn't work. Other postings on the Internet suggest the Fuser Unit has failed. Can this be changed in house with out the need to take it to an Authorised Brother Service Center. Cheers> JB> New Zealand

  • Anonymous Apr 21, 2009

    I had a Machine Error 76 -

    I followed what someone else said.

    I unplugged the MFC9600.

    I held down the function key and replugged the MFC9600, then hit 99.

    Believe it or not, the MFC9600 now copies.



    I hope this continues.

    MDS84

  • Anonymous Mar 12, 2014

    jam inside message after replacing fuser unit

  • Anonymous Mar 20, 2014

    Clear Paper jam error

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  • 13 Answers

Error 76 is fuser error, you need to change the fuser but first just in case try to reset settings to factory defaults.

Posted on Nov 30, 2007

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