Genius G-Pen 560 (31100026100) Logo

Question about Genius G-Pen 560 (31100026100)

2 Answers

Touch sensitivity gone.

My tablet was working beautifully. It was the best money I had ever spent. I was a happy little artist...

Then one day it suddenly quit working. I tried new batteries in the pen, I tried re-installing it, and I tried another computer.


Any suggestions?

Posted by losefaith on

  • adamopacino Sep 12, 2008

    Yes, only just a moment ago it was working.... now it's just gone, tried different computer and new batteries. Niente!



2 Answers


  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Ok i did a search for this problem and ended up on this forum
My diagnose of the problem was that the pen was not detected by the drawing pad , so something was wrong with the pen
After studying the pen i found a little hole where the wire is where u screw the cap on the back
Pushing in the hole with a little screwdriver made the circuit board come lose
Then i found out i had to use a little screwdriver to pull out the long button before the whole circuit board would come out of the pen
I found out that one of the tiny wires from the pressure coil was loose
I soldered it back on and tested it ,still out of the hull ,but holding a battery in it and touching the drawing pad
And it worked again !! (cheer)
I think that due to some movement of the coil and/or circuit board inside the hull ,one or maybe even both of the wires come loose and that makes the pen not function anymore

Just to be sure i put a dot of extra solder on both wires because the amouth of soldering tin was barely visible

If your handy you can try to open the pen like i did and check if both wires are still connected to the circuit board
If not , with a bit solder u can fix it and get it working again

Hope my experience helps others to fix this nice drawing pad

My wife was very sad as she found out it stopped working and a new battery didn't fix it
Since i gave it to her for her birthday i was upset too and very motivated to find the problem
As ham radio operator i have plenty of soldering and trouble shooting experience

Good luck : OutOfFocus

Posted on Oct 19, 2008



Im experiencing the same thing

Posted on Mar 02, 2008


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Need to return HP Chromebook.. Need to remove all my information 1st,... how do I do this ? Thank you.

Hi Karen

is this warranty return?
or RR, repair and return to you.?
or ?

sure how to protect your data.? easy question that.
well here is the only way to do that and not wreck the warranty.
in your manual read the pages called RECOVERY
on my HP , all of them, F11 is the magic key
power on, and hammer the f11 key
this is RECOVERY key in the manual.

way 2:
pick go back to day 1 system .
if you have very very sensitive data, like CIA does or a doctor or artist.
and the data must be for sure gone. (truly)
2: dod, and both crush first and grind the HDD to tiny chunks, yes, that is what they do.
3: or if not that worried, we run DBAN (google that)
DBAN erases the hdd, totally with many patterns
like this 01010101 then 101010101
for most folks this is best, just DBAN it or crush the drive.

4: way 4 is sell the PC with no HDD inside (or SSD if SSD)
if you look in ebay see all those PCs lacking HDD.
bingo , smart folks do that.
If I buy a used PC or HDD, I Dban it day1, for sure don't want kiddy Phron in my home or Hillarys freakn emails.

Touch sensitivity not working in my pen.

Reasons Why PEN PRESSURE Isn't Working (Viewer ...

? 4:04
Feb 1, 2015 - Uploaded by Aaron Rutten
I recently got a new tablet because my old one was broken. find that you have lost pen tablet pressure sensitivity this will fix the problem: ...

pressure sensitivity of Wacom tablet not working anymore - Adobe ...

Adobe Systems
Oct 9, 2015 - 40 posts - ‎26 authors
I have no idea why, but the pressure sensitivity of my tablet won't work anymore. ...The tablet and pen are working within Windows. ..... Control Panel >Pen and Touch > Press and Hold then disabled the check-box Enable ... Wacom pen pressure issue, possible solution. ' Adobe ...
19 posts
Dec 17, 2015
tablet + pen pressure + illustrator CS5 issue ' Adobe ...
40 posts
Nov 27, 2015
Bamboo Pen Pressure not working in Illustrator ...
7 posts
Feb 6, 2013
More results from

Why isn't my pen pressure sensitivity working? ' Wacom


Reset windows 7 password

I would like to share with you my experience, I went to to buy a key, to my surprise, their attitude is very good, but the key work is normal, there is very little money I spent, very happy the first purchase and recommend it to you.

Touchpad not working

If you have a wireless mouse or a USB mouse plug in and get online to find a downloadable driver for your touch-pad. A lot of file adding and shifting with a touch-pad can get the system fragmented (Defragging may help) and driver files, .dll's, and others your touch-pad needs and uses can get buried in the clutter (file fragments) all over the floor so-to-speak. If defragmentation of your hard drive doesn't work just download new drivers. Here is a safe Download link to look in. There is just about everything here, free and safe too...
Mouse Drivers software for Windows Free Software Apps and Games

Loosing pressure sensitivity

I was trying also, didn't work at all, and I'm going to try to close and open Adobe Photoshop CS2. But I need it to work on a few adoptables! I need it NOW!

Wacom Graphire

Like you guys i have the same problem.

It's starting to bug me. One day its all great, the next the pressure sensitivity is gone and it just draws a hard line.


I have an Olevia also and it's the same way. I spent about an hour and a half on hold for tech support only to be told, "That's the way it is." Oh, he also said, "Thanks for buying our product. Happy day to you!" So every time I turn it on I think, "Happy day to you!" and by the time I'm done laughing the logo's gone! Hope this helps. ''HAPPY DAY TO YOU!"
Not finding what you are looking for?

Open Questions:


Ask a Question

Usually answered in minutes!

Top Genius Computers & Internet Experts

David Shaub

Level 3 Expert

2994 Answers

Steve Nordquist
Steve Nordquist

Level 3 Expert

982 Answers


Level 3 Expert

85241 Answers

Are you a Genius Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides