We have a Symbol Spark LS 1004 Barcode scanner in our library. Recently, we changed your old computer for a new one. But since that day, the barcode scanner doesn't work. When I scan the barcode, it does a beep like usual.. but the data doesn't appear in our software we use to borrow the documents.
The weirdest is that we put the scanner in the old computer again, to see what is wrong... and the scanner doesn't work at all in the old computer too. It reads the barcode, but the data still doesn't appear. We are totally clueless since the scanner was working fine on this old computer before we do the change.
We tried to set the parameters with the help of the product reference guide... but it's not helpful at all.
Do you have any idea what is going wrong with our Barcode scanner ?
Thanks!
Stéphanie V.
What barcode scanner do you have? USB, SERIAL or ps2.
by the way. the old computer is it like NCR, SIEMENS or IBM because then you need to re-program your scanner.
i found a manual where you can set your pc type with barcode scanner. be careful not to scan reset defaults. because you will loose your settings.
look at chapter 4-9 and 4-10
http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=3380601bpdf&sliceId=&dialogID=33708056&stateId=0%200%205522749
If you don't know ask me. we don't want to lose al the settings.
good luck
Posted on Dec 07, 2007
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I want to add something... This morning, I finally made the barcode scanner in our old computer. So, now that I see how I have to plug everything to make it work, I did the same thing on the new computer.
Now the problem is when I plug the barcode scanner in the new computer, the data still doesn't appear AND the keyboard (which is USB compare to the old keyboard) doesn't work either.
Is this mean that the barcode scanner is getting too "old" for the new computer ? (The new computer is a HP Compaq Intel Core2 CPU 6300)
Thanks!
Stef
Without being able to see the activity first hand, there could be a compatibility issue. What sort of system were you running before, and what are you running now?
Wow! I forgot about this.... So sorry for being so late to reply. The problem seemed to be a compatibility issue, so we decided to buy a new.
Thank you all for your help!
Symbol MC3000 Barcode Scanner
need free referance guide for Symbol LS1902T-1000 USB Handheld Laser Barcode Scanner
I have plugged it in, and the laser is on but does not work. It beeps when I scan a barcode but the computerdoes not recognize it. even in a text document nothing seems to get inputted
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