Audio OK with CD but no audio with DVD.
The reset worked fine for me...I only unplugged it, then held in the Play and Open/close buttons...then I powered it on and off, then on again...works fine now!
Posted on Aug 31, 2010
Walks' solution worked for me! Thanks lots! I was about to head to the repair store!
Posted on Aug 18, 2008
Had this problem for a year. Finally fixed it last night with the reset code. Unplug unit, hold the open/close and play button down while replacing the plug. Test JC3 will appear in the display. Release the buttons and press the 3D Phonic button and 9600 should appear in small numbers under the Test JC3. Turn the power off and back on. I had to do this several times and the last time I pushed the 3D Phonic button and then the play button but it restored the sound to the DVD.
Posted on Dec 18, 2007
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Same problem. Audio fine with cd but nothing with dvd.
Actually, Fixed the problem by going into the on-screen display and changing the Digital/Audio Output Preference to Stream/PCM.
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