- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi, this is an unfortunate error. this is referring to the lens assembly. it is unable to scan and read at this moment. it could be because the lens is dead or, it could be that the lens is simply dirty and will need to be cleaned. i would try cleaning it with a non brush type cleaning process. Once cleaned and you still have the same issue, i recommend replacing the lens assembly.
Dirty or defective laser lens. try manual cleaning of the lens if you know how to open the unit top cover. manually clean the lens using cotton swab gently rubbing it in circular motion. blowing of air to remove dust will not really help clean the lens.
The motor that spins the disk rests on rubber shocks. The rear shocks wear out over time allowing the disk to set uneven and rub eventually stopping the disk and giving a disk error. To fix simply put one small flat washer under each of the rear shocks this will level the motor and stop it from rubbing.