Nothing happens when I try to play a movie

When I go to play a movie nothing happens. There's no sound coming from the disc, and the screen stays black. I've tried charging it, but the light to indicate it's charging doesn't come on. When I turn on the player the light comes on, but nothing else happens. I've only had it for 6 days. Does Mintek have a website or a 1-800 number?

Anonymous Dec 05, 2007

what is website for mintek? what is website for mintek?
katie k Dec 28, 2007

We put a disk in, then the screen went black and nothing happened. No sound, the disk not spinning ... nothing. The power is on, the light is green, but nothing works. We bought this about 6 months ago to amuse the kids when traveling but we have only used it a few times. It was great when it worked.

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317 Answers

Sounds like an internal hardware issue, if you feel daring enough, try oppening the case and see if anything is out of place, otherwise, You can either take it back to the store for a refund/exchange or contact the manufacturer and tell them it is defective. Usually if this is the case they wil;l send you a new one for free. Good Luck ;)

Posted on Jan 09, 2008

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