When I go to play a movie nothing happens. There's no sound coming from
the disc, and the screen stays black. I've tried charging it, but the
light to indicate it's charging doesn't come on. When I turn on the
player the light comes on, but nothing else happens. I've only had it
for 6 days. Does Mintek have a website or a 1-800 number?
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Re: Nothing happens when I try to play a movie
Sounds like an internal hardware issue, if you feel daring enough, try oppening the case and see if anything is out of place, otherwise, You can either take it back to the store for a refund/exchange or contact the manufacturer and tell them it is defective. Usually if this is the case they wil;l send you a new one for free. Good Luck ;)
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First, some long winded history and this may not be exactly the same problem you're having but I have an Oppo BDP-83 and I tried 2 different Predators blu-ray discs from Amazon.com, both of which would NOT play the actual movie. I could play the previews and get to the main menu but could not play the movie itself or jump to a scene select, etc. Any option that was selected would completely freeze the player at a black screen and I'd have to hold the power button down for a few seconds to reboot it. I tried it on the most recent Oppo firmware dated May 5th, 2010 AND the beta firmware date August 24th, 2010. Nothing. I read that some people had luck turning BD-Live OFF or disconnecting the player itself entirely from the network or by just waiting it out 5-10 minutes to see if it'd start....nothing worked. I disconnected the ethernet cable, let it stay at that frozen black screen for 30 minutes while I made dinner, fed the kid, etc. The thing that seemed to finally get the 2nd disc to play (1st disc I returned for an exchange via Amazon) was to select the BD Live Extras at the main menu, and download all of the extra previews, etc. After that, the movie played just fine. It could have been a fluke, but hell, I tried everything else and this was the only thing that didn't completely freeze up my player.
Check and see if there is dust or dirt or something on the lens. Dirt, grease and fingerprints will cause a DVD player to have read errors. If it a new player, or under warranty, get it replaced. It sounds like it is failing.
Might be the type of movie - some of them are only able to play "G" ratings. Try this: click <play> 1234 <play> It will likely unlock the dvd that is in and will begin to play. You will have to do the 'code' each time, or there's an unlock program you can purchase.