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I was having the same problem. My DVDR04 was working fine. And after about four months of not using it I desired to use it. Turned it on and everything was in black in white. After searching on line and e-mailing Ilo which I never got an answer. I finally tried using an RCA video (Yellow) cable on the line out video jacks, replacing the line out S-Video jack/cable and it worked fine back in color right away.
try taking your audio and video cables from the camcorder and plugging them into the line 1 inputs of the dvd recorder try playing the camcorder and if you can see the video from the camcorder on your tv when it's plugged into the line1 of your burner then hit the record and make sure teh dvd burner is set to accept a signel form the line 1 inputs then it should record. but remembermust selsct the line 1 inputs before you start to record, by defualt they are set to tv/cable.
These R04 are fickle,some Brands of DVD discs won't work in ILO,try another brand.Also clean laser in iLO it may be dirty,use commercial cleaning disc,put a drop of rubbing alcohol on brushes.Do not use any other chemical.
It is possible you laser is defective or starting to go.If that's the case you need to replace burner/loader.
Some dvd recorders formulate a little differently,I have made recordings in my iLo that won't work in all brands of players/recorders.