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Screen freezes When I turn on the mp3 the screen says 'welcome sandisc 256mb'.. no matter what button I push or how long I hold them, the screen wont change or let me do anything..I can't even shut it off. I have to take the battery out.. Any suggestions to fix it? I hate to spend and lose money....

Posted by Daniel B 330 on

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  • Anonymous Dec 03, 2007

    I have the 512mb version and I have the same problem, real pisser!

  • dahou Dec 10, 2007

    I tried the solution but it did not work. What other ideas? Even when I take the battery out and replace it the screen is still frozen on the welcome page.

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3 Answers

Anonymous

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Press rec button, hold, press play button, no release them. Connect the unit to pc via USB. You would see the unit as a drive. THen disconnect the unit and turn it on. These steps would reset the mp3 player... Did it?

Posted on Dec 08, 2007

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Anonymous

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Upgrade your firmware, it's available in sandisk web ang follow the procedure

Posted on Aug 10, 2008

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Anonymous

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Format the drive, problem fixed

Posted on Apr 23, 2008

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