Hello! We have a Gestetner DSm675. When trying to copy, Paper is getting jammed in the document feeder. We are getting an error to "check paper size". Help!
Re: Paper is getting jammed in the document feeder
This problem occur due the DF is not detecting the Orginal size.
Check the Size detection sensor,located when u open the ADF cover u can see, Clean the sensor by blowing.
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You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem. If a problem occurs while you're printing, you'll see an error message in the progress window on your computer. It may also be helpful to try running a printer nozzle check.
See the following message problems and solutions:
Error Message Probable CauseNo color or black ink cartridge - - > Press the Color Copy button to install a new ink cartridge.The indicated cartridge is not installed or it is installed incorrectly.Color or black ink out - - > Press the Color Copy button to begin replacing the ink cartridge.The indicated cartridge is out of inkInk cartridge error - - > Press the Color Copy button to begin replacing the ink cartridge.There is something wrong with the ink cartridge.Paper jam or misfeed - - > Press the Color Copy button and clear the paper jam by hand if necessary.Paper is jammed. Press the Color Copy button to clear the jam. See the User's Guide for more troubleshooting tips.Paper out - - > Load paper in the sheet feeder and press the Color Copy button.Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing.Scanner unit open - - > Close the scanner unit.Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place.Scanner error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200. Check the transportation
lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If
the error message still appears, contact your dealer or EPSON.Printer error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200, then press it again to turn
it back on. If the message still appears, contact your dealer or EPSON.
If you are receiving an Error Code 103 or a Paper Jam error,
but there are no pages in the ADF (Automatic Document Feeder), follow
the steps below:
Close the scanning application (such as PaperPort)
Turn off the scanner and the computer
If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
Plug the ADF cable back in
Turn on the scanner power
Turn on the computer
Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in
the rear is connected to the scanner base. Check the flatbed to make
sure that it is clear. A page incorrectly placed on the flatbed may
interfere with a page feeding through the ADF.
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder (ADF), a warning dialog box appears after a few moments.
To clear a paper jam:
Open the Automatic Document Feeder cover.
Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is
running continuously, check to make sure the paper sensor arm is not
stuck down.
Open the Automatic Document Feeder cover.
Look for the small black plastic arm
When you press on this arm, it should move freely up and down
If the arm is stuck down, please contact Technical Support for troubleshooting options
I have a Laser Jet 3050..when I try to load a oaoer to copy or fax, paper does not move...just gears moving but paper is not being pick up...any solutions?
first u switch off and switch on the machine, that time ur document feeder get rotating its not feeder problem. otherwise pls u check ur feeder driveres.
Does the adf show a paper jam? If so remove it or look for some thing blocking the paper path and remove it. Also try to turn off the copier and disreconnect the doc feeder and turn it back on and see what happens.
Does it happen both off the copy glass & thru the document feeder or only off the document feeder. If both - check the side guides inside the cassette to make sure they are tight against the paper. If it only happens when using the feeder- the feeder tray needs to be adjusted. There is usually 2 screws under the document tray that when loosened allow for side to side adjustment. Moving the tray should solve the problem if it is only happening when you use the document feeder.
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