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Posted on Aug 12, 2009
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Samsung side by side fridge/ freezer model number RS21NGRS . Fridge side is not cooling . The fan was making a noise and has now stopped but the temp light is flashing how do i sort this problem thans.

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Hi, there is a known fault with the Samsung RS21 units. If you unit is less than 5 years in luck, it is covered by the Extended warranty they have put in place. Apparantly this was featured on BBC watchdog!. i've had the same problem and had it fixed free of charge by Samung. Either raise a service request on the Samsung uk web site, www.samung.com/uk or call the customer services on 0845 7267864 and explain you description. the noise is an ice build up which stops the internal fan pushing cold air around the fridge. the bootom of the fridge , in the drawers is cold?

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  • Posted on Aug 12, 2009
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If it is the fan by compressor put room fan on until you can get new one if it is in freezer replace as soon as possible

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Frig side does not cool. freezer side cools

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

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The refrigerator isn't cooling. Freezer is ok.

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

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Have a 2 year old SAMSUNG RS2545SH Side by Side

Control board has gone bad....

What happens is the defrost is controlled electronically from a circuit board, when this goes bad, the freezer quits defrosting, and freezes the fans that circulate air through the fridge side of things.

To check this, unplug the entire fridge, leave the freezer open, wait for it to defrost a bit, if this causes the fridge to start cooling again when you plug it back in, then its the defrost. You should also see ice crystals on the back of the freezer just under the icemaker.

http://forums.partselect.com/refrigerator-freezer-repair/rerifgerator-side-not-below-54-degrees-6699.html
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