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1. Make sure the color cartridges are installed correctly. 2. Make sure the cartridges are not expired. There should be a date on the sticker on them. 3. Make sure that the cartridges are clean. Sometimes the ink can build up on the cartridges and stop ink from coming out. 4. Go to Start -> Control Panel -> Printers and Faxes. Find your printer and right click, then press Printing Preferences. In the options there make sure that color is selected.
I have similar problem. Print head won't print, then I clean with alcohol, and get rid of old ink inside. But then head seems to just shut down. I have several print heads and printers that have plenty of ink, but head won't work. I refuse to think the print head will break so easily. I used my BJC 85 for YEARS with no problem whatsoever, and suddenly, since last winter, I have 4 printers that have stopped printing.
I usually end up just buying another used printer on ebay until that one stops printing.
Terry [email protected]
The problem you are having is with the print head and not the printer. Unfortunately, with these canon print heads, they are not dated, so it is possible to install a print head that was bought new and sealed, but is still dried out because it is old.
Try running the print head through one deep cleaning cycle, this sometimes will start to get an old print head flowing.
Deep cleaning cycle can be found by going to PRINTERS , right clicking on the BJC icon, selecting PROPERTIES from the drop down menu, and then selecting the MAINTAINENCE tab.
Check to make sure that the ink tank in the print head isn't dry. Even a new print head can have a dry tank if it's old.
Check on Canon.com, for the users manual, When you install cartridges you hold the resume button for the number of beeps to identify which cartridge is installed. You can install one black ink or one each black and color but you have to tell the printer which is installed.