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Take it to a sprint store that has a repair center (check Sprint.com and click "Find a store on the top right corner for which store in your area has the repair centers). They will fix it for free or for $35. Sprint is the only national carrier to support instore repairs, and I praise them for this.
mine did the same exact thing after i was texting i just clicked the screen off and went to turn it back onand it wouldnt. so i took the battery out and tried a soft reset or whatever, because itll sometimes act up. but it normally works. i called sprint, and they said to go to a sprint store and see what they can do., im praying to god they dont need to do a hard reset. id lose everything on there. ill let you know if they do anything to help. and what it is that they did. im sorry your phone is as mentally challenged as mine.
You can used motorola phone tools software to export your contacts as long as your phone is still powering on just connect it up the computer run the software and you should be able to get the contacts
motorola phone boot loader.
Software or the program of the phone has damage'
by using Smart Clip box you re program your mobile,
as they said the phone numbers, pics., songs, and video or all the files that you saved in your phone will be lost...