Question about HP DeskJet 3325 InkJet Printer

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Jam How do I remove the rear door of my hp 3325 printer since there is a bad paper jam? I was told not to try pulling the paper out from the front as that will damage the printer, I've tried nonetheless (gently) but to no avail. Do I remove the back by removing the screws? there aren't any instructions about this in the manual.

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Anonymous

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Hi anybody help me my printer wont accept paper unless i push the papaer inside i've trying to do this always...does anyone know the problem?tnx

Posted on Jun 16, 2010

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The reason it's not agood idea to pull from the front is, there is a sensor there and by pulling it the opposite way you can break the sensor and it will cost you more to replace tiny piece of plastic.

Best way is to try to remove the back or take it out piece by piece

Posted on Nov 29, 2007

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How you resolve your paper jam issues in your HP Printer?

Here is a solution for paper jam issues in your HP printer. There are eight solutions to solve this problem.
    ·Turn the printer off and then on again.
    ·Clear the jam from the rear of the printer.
    ·Clear the paper jam from the paper trays.
    ·Remove the paper jam from the carriage path.
    ·Clean the rollers.
    ·Clear the paper jam from the automatic document feeder.
    ·Perform a power reset.
    ·Service the printer.

    To Turn the printer off and then on again:
    ·First you have to Press the Power button off.
    ·And then wait for 60 seconds.
    ·Again to press the power button on the printer.
    ·Load Letter or A4, unused, plain white paper into the printer input tray.
    ·On the printer control panel, to touch the Right Arrow to display the second navigation screen.
    ·Now select the Setup icon.
    ·Select the Down Arrow to click the Reports.
    ·Now touch the Printer Status Report. The self-test report prints.
    If you have any issues to resolve your paper jam issues in your HP Printer call this toll free number +1-800-836-3987 or visit our blog oj6830.


tip

Paper Jam Error on HP Printer



Paper Jam is the most common issue in all the HP Printers ( Officjet, Photosmart, Deskjet Printers )

What Causes a Paper Jam ?

  • Paper thickness.
  • Room temperature OR due to Dust in atmosphere or the room.
  • Paper pulled out in a hurry and paper pieces stuck in Rollers or Carriage
  • Could be Hardware Failure
NEVER PULL THE PAPER STUCK IN THE PRINTER FROM FRONT SIDE OF THE PRINTER ( unless the paper is 3/4th visible in front view if you open the printer front panel door )

Follow the instructions below to resolve Paper Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges.
  5. Check for any paper pieces, if so, remove them.
  6. Take a lint free cloth. Little bit Damp ( use water )
  7. Clean the Rear rollers pushing it upwards and close the door.
  8. Close the front access door.
  9. Connect the power cord and power on the printer.
  10. It should be ready to print/copy/scan/fax.
To clean the duplexer ( 2 - sided printing device ) remove the duplexer and clean the rollers you find inside.

If the above steps do not solve your problem, you printer needs repair. Contact HP. ( 1-800-474-6836 )


If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer.

Find the Video below for paper jam cleaning

..
Regards,
Ron

Your rating will help us improve the service we provide
3helpful
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Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.

Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.
0helpful
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My printer chew one side of paper laserjet 1320

Is the correct model number: HP Deskjet D1320 Printer ? Was printer working properly at one point? May be resulting from failure to fully clear a paper jam:

Paper jam

To clear a paper jam


1. Remove the paper from the paper tray.


2. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.


3. Turn off the printer.


4. Remove the rear access door. Press the handle to the right, and then pull out the door.


5. Remove the paper jam from the back of the printer, and then replace the rear access door securely.


6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.


Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.


7. Reload paper in the paper tray.


8. Turn on the printer.


9. Reprint the document

if this does not help I would suggest installing a new driver from: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=ca&docname=c00211293&product=1839853&

Trust this is helpful. :)

0helpful
1answer

Printer says to clear paper jam and press OK there is no paper jam

If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not
in the rear rollers, check the top door.

To clear a paper jam from the rear door
1. Turn off the HP All-in-One.
2. Press in the tab on the rear door to release the door. Remove the door by pulling it
away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.

Page 148 of manual here will show you more info as well as photos on hoto.

If you are satisfied with my answer, be sure to click on the "Thumbs-Up". If you have further questions, please feel free to ask them. Thanks for using our service!
0helpful
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It says there's a paper jam or a scanner misfeed..but there's nothing there

Paper stuck inside the HP All-in-One can cause jams or also sometimes there are some instruction that get stuck in the printer internal mechanism .
Power off the printer , unplug the power cable. Wait for 30 sec. , Replug the power cable. Power on the printer.
Check for a stuck paper or torn bits of paper.
Clear jam from the back of all-in-one
Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.Trying to clear a paper jam from the front of the HP All-in-One can damage the print mechanism. Always access and clear paper jams through the rear door.
Gently pull the paper out of the rollers.If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear door. Gently push the door forward until it snaps into place.
Press OK to continue the current job.
Clear the jam from the automatic document feeder (ADF)
Paper can also jam in the automatic document feeder. Follow the steps below to clear a paper jam in the automatic document feeder(ADF)
Lift the cover of the automatic document feeder.
Gently pull the paper out of the rollers.
Reload and test the all-in-one
Once you have removed the jammed paper, verify that the all-in-one is still functioning properly.
Reload the all-in-one with either plain or photo paper.
Print a page from a memory card or the computer.
If you have completed all the steps listed above and are still experiencing a problem contact HP to service the product.
0helpful
1answer

How do I open the 1610 printer to fix a paper jam?

Press in the tab on the left side of the rear clean-out door to release the door.
Remove the door by pulling it away from the HP All-in-One.
Caution Trying to clear a paper jam from the front of the HP All-in-
One can damage the print mechanism. Always access and clear
paper jams through the rear clean-out door.
2. Gently pull the paper out of the rollers.
Warning If the paper tears when you are removing it from the
rollers, check the rollers and wheels for torn pieces of paper that
might be remaining inside the device. If you do not remove all the
pieces of paper from the HP All-in-One, more paper jams are likely to
occur.
3. Replace the rear clean-out door. Gently push the door forward until it snaps
into place.
4. Press OK to continue the current job
1helpful
1answer

Paper jam that tells me to 'remove rear access door' and I don't know how to do that

Clear the jam from the back of the All-in-One CAUTION: Do not try to clear a paper jam from the front of the product. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the print mechanism.
  1. Press the Power button (c01476163.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
Press in the tab on the left side of the rear access door to release the door. Remove the door by pulling it away from the product.
Read this document from HP:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00249509&cc=us&lc=en&dlc=en&product=421991

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
2answers

Paper jam in hp deskjet 5900 series. how do i correct?

 Follow these steps to remove a paper jam: 
1. Press the Resume button. 
  If the paper jam does not clear, then go to the next step. 
2. Turn off the printer. 
3. Remove the rear access door. Press the handle to the right, and then pull out the door. 

4. Remove any paper that is inside the printer by pulling it out from the back of the printer. 
  If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 
5. Replace the rear access door securely. 
6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the 
  printer when removing paper from the front. 
7. Turn on the printer, and then press the Resume button. 
8. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications. 




2helpful
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Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.

Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.
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