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Posted on Aug 12, 2009
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Screen goes black

Hi there

I have a samsung R700 lap top, the screen has been going dark within about 5 minutes of switching the pc on. I tried the download as suggested on this site last night, which seemed to fix the problem. However this morning I have the same problem again. As always the lap top it just out of the one year warranty. Does anyone have any other suggestions on what I can do.

  • jane_redding Aug 12, 2009

    the screen goes dark, you can just about see what is on there but its very difficult to navigate around

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1 Answer

T-Comtech Repairs

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  • Expert 417 Answers
  • Posted on Aug 12, 2009
T-Comtech Repairs
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Joined: Aug 08, 2009
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What do you mean by going dark?
dimming down or going off?

e-mail me [email protected]

  • T-Comtech Repairs
    T-Comtech Repairs Aug 12, 2009

    on the bottom left of the keyboard find the key marked FN indicated in blue, hold it down then look at all the other keys that are indicated in blue.all these apply when holding down the FN key.
    i.e volume,wireless,sleep etc..find the key with the little picture of the sun on it then tap it until the screen brightens up.
    did this work let me know?


  • T-Comtech Repairs
    T-Comtech Repairs Aug 12, 2009

    i thought it mite help if i explained what i think is the problem then maybe you mite remember what could have gone wrong.
    it sounds like it's your graphics card drivers have changed that's why it's bright when you first switch it on, it takes about 10 seconds for the boot sequence to get to the graphics card settings in the boot up list.
    so these must have been changed or moved at some point, for example i use NVIDIA graphics software in order to run two monitors & the icon for this is displayed in the system tray after about 10 seconds of the boot up.
    check to see if yours does the same.
    there is one other way to change these settings & that is to go into the BIOS settings.

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I had this issue with my r700 last week. It can be resolved without any hardware changes/fixes (if you have the same issue which it does sound like).

Samsung are aware of this issue and have released a firmware upgrade for the system BIOS in order to implement a resolution to this monitor flicker problem.

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