- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sounds very much like you have a either a dirty laser, or a laser unit failure. Put a cleaning disc through the machine, and see if it improves. If not, then you need to either have a new laser fitted, or a new machine.
If it plays everything except HD DVDs, then the player needs to have it's software updated. Not sure how this is done. You may have to contact the manufacturer, or return it to the store you bought it from.
If it has problems playing all discs, then the laser may be dirty or out of alignment.
Buy a cd/dvd cleaner and try it. These are simply discs that have a little area on them that you put a drop of cleaning solution and then insert into the player.
If you are mechanically inclined, you can try opening up the player and using some rubbing alcohol on a Qtip to clean the laser lens (if it is accessible).