i have the same problem..i took a break at work while my mp3 was charging..when i returned the screen was frozen and nothing will recognize it i have the same problem..i took a break at work while my mp3 was charging..when i returned the screen was frozen and nothing will recognize it
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8,597 Answers
Re: Nomad MuVo2FM 5.0 GB
Use volume + method:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
no need for the recovery tool yet, try a firmware upgrade or reflash (upgrading using the lates same version), because the firmware tool will format the hard drive and will give you a fresh unit. never interupt the firmware upgrade process.
Hi
This could happen when the partition where the firmware resides got corrupted.
Get the latest firmware from Creative site.
Remove the battery.
holding the navigator key insert the charger power.
You may be able to start the unit in Service mode
Format the drive.
upload the latest firmware downloaded and ready.
Let the device restart.
Cross your fingers. Your Muvo would be up and running!!
Regards
Durai V K
My creeative muvo2 is not indicated in my computer i think i did not remove it properly i tried many time the coomputer is not accepting my mp3 what do i do
I recently had a similar problem, and nothing I did helped; what I eventually did sounds pretty simple and possibly won't help ( I have a feeling that it might have been a USB port issue, more than anything). I have added the description of my problem below my 'solution'.
I disconnected the player from my PC, restarted the PC, disconnected & reconnected the battery from the Muvo2, turned the player on (just to check if it was reading the music) then turned the player off. Then (with the Muvo2 powered off) I reconnected the player to the USB cable; the darn thing was recognised immediately and was working fine...
My problem:
The player was working fine, Windows (XP Pro) recognised the device as a Muvo2 & I could transfer files no problem; I clicked on 'Safely remove hardware' and removed the player. However, when I now try to reconnect the payer Windows gives me an error message, that one of my USB devices failed to connect and that it doesn't recognise the device. It suggests reconnecting, which does nothing...
The Muvo2 screen displays the 'connected to computer' image. If I disconnect using the 'Safely remove hardware' and unplug the cable, the player display says I need to connect to my PC and run scandisk. I can't get the computer to recognise the device, so I can't run scandisk. Removing and reinserting the player's battery got rid of the 'Scandisk' message & the player worked again, but it's still not connecting to the PC.
i have the same problem..i took a break at work while my mp3 was charging..when i returned the screen was frozen and nothing will recognize it
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