I had the machine about 2 years and it worked fine. Now when I push the button to make an espresso it makes a sound but nothing comes out. Any ideas??
Would also appreciate any suggestions on Seattle area repair shops - not much of a fix it myself kind of person. Thanks in advance.
E
Possibly you might need the Brew Head Screen and/or filter basket cleaned of built up coffee oils. Depending on how much you use it, is best to clean it every week or couple of weeks.
Remove brew head screen and filter basket, also if you have a screw in the filter basket and soak with in a cleaner for removing oils (not descaler) at: www.urnex.com or Dezcal etc.
Or, if you have not used it in awhile you might need to prime the pump manually:
Fill water tank.
Turn power on.
Open the steam knob all the way.
Press the coffee button.
Put a cup under the steam pump wand.
Wait until you see a steady flow of water and no air.
When you see the flow of water, close the steam knob.
Turn off the coffee button.
Now the machine should be ready to brew an espresso.
For further details email: [email protected] or the service center:
Electra-Craft
41 Woodbine St
Bergenfield NJ 07621
phone 201-439-1700
fax 201-439-1701
[email protected]
www.electra-craft.com
Posted on Jun 04, 2008
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I have the same problem. I think the system needs to be cleaned. There may even be some grinds clogging it up. I don't have an instruction manual anymore. I looked on the Briel website and there was no manual but I was able to email customer support.
My pump quit working. I have another espresso model. are the pumps the same?
I hear it girgle but it is like the pump won't bring the water up into the espresso
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