This headset worked fine with Windows XP, but my PC died, and I have a new one now which is unfortunately running Vista. Now the headset won't work. Any ideas?This headset worked fine with Windows XP, but my PC died, and I have a new one now which is unfortunately running Vista. Now the headset won't work. Any ideas?
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If you are using windows XP -- as unreal as it sounds just plug the device in and allow the Plut and Play installer to do it's thing -- it will appear as a device without a driver (in the device management list) but it will generally work. I have tried it on an HP machine and the control panel for sound and audio devices voice tab (as well as the audio tab) needs to be set to the plantronics device, too -- if you use the sound icon in the system tray the device seems to reset periodically to the one in the sound and audio control panel (just learned yesterday). The headset control on the wire -- the mute button (red illuminated button) has ceased to work for some time (possibly around the Service Pack 2 update) but the volume control does seem to work.
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<span style="FONT-FAMILY: 'Arial','sans-serif'; COLOR: navy; FONT-SIZE: 10pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">The first thing you need to check is your audio settings and make sure that both sound recording and playback are set to the same device. If you
LJBENGE try to visit this site http://www.microsoft.com/windows/compatibility/windows-vista/Search.aspx?type=Hardware&s=Plantronics%20DSP%20500%20headset and try the drivers for vista... good luck!
There are some small silver inserts on the side of each earpiece. You can pry them off (gently) starting under the cushion and working your way around.
You can then remove the old cushions and put in the replacements and snap these silver retainer inserts back on.
You can get replacement cushions online for about $16.
I have a dsp-400 and have had the same issue intermittently on a laptop. Recently on an HP desktop computer I found setting the device in the Sounds and Audio Device Control panel Voice Tab (and possibly Audio Tab) to reduce the issues with the device ceasing to work. Setting the device from the Sound Icon in the System tray recently only a very temporary fix where the settings reverted to the Sounds and Audio Device Control panel settings in minutes. This is at best an I hope it helps solution as I do not know your specific hardware and software configuration we cannot test a solution.
Recently on an HP desktop computer I found setting the device
in the Sounds and Audio Device Control panel Voice Tab (and possibly
Audio Tab) to reduce the issues with the device ceasing to work.
Setting the device from the Sound Icon in the System tray recently only
a very temporary fix where the settings reverted to the Sounds and
Audio Device Control panel settings in at most minutes. This is at best an I
hope it helps solution as I do not know your specific hardware and
software configuration we cannot test a solution.
This headset worked fine with Windows XP, but my PC died, and I have a new one now which is unfortunately running Vista. Now the headset won't work. Any ideas?
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