Ok u have a tension problem with the top of you system. also make sure that all thread is caln and no little pieces remain a cleanign kit should of come with your machinee. re thread both of the threads and pull on them there tension shoud be close to one another. use the top tensioner to adjust the top threads tension to amtch the bobbins this should fix the problem. also makle sure yoru not jerking around the material as the machine sews as it moves the neede and the bobbin catch tiomes gets off. use the stomp foot with the machine to help guide the cloth or abric. when you have to change directions. stop sewign and turn that fabric. this should also help prevent the bunching. please feel free to contact me at [email protected] for any further assistance.
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