What operating system OS? XP><? WHAT OS?
what is full model number or this 15- "????
the HP suport page shows 63 different model 15s , hark.
ok, did you try a store bought CD firs. CD-CA?
not copies or burned CD-r.
CD's come in 2 size, normal 800MB sizes and 200MB tiny.
many CD players not do the tiny ones, lacking spot there to hold it in place. (do find a pC that can copy this tiny CD to USB stick)
first try a real CD, say an install disk full size, CD (not dvd)
or a store bought CD-DA,compact disk digital Audio, say with
songs from say, Johnny Cash. (#1) then click the disk. in explorer.
the PC to AUTOplay a disks takes 3 things
1: autoplay turned on,
2: CD drive must work and be GOOD.
3: and real CD in the tray , closed. (real means with valid content)
#3 is easy no, use a real CD to test the CD, from store in the music department. (reading CD-r can fail on many older CD drives)
tests , many; , ill do some. now. (for sure a year 2000 PC)
then if say its a program disk, say you put in the HP install disk.
called the media kit, disk from HP, or from microsoft. (a real CD)
real means not CD-R , (recordables)
go to explorer, in windows 10 its now called, "THIS PC"
does the the CD show up in this true name Explorer.?
does the CD drive show up in Disk manager
, in CP?>control panel..
does the CD drive show up in device manage
all those are a YES,
if all shows up, then look for program files on the disk using explorer.
do you see files, thre, (install disks)
one FILE might be setup.exe, can you run that.? double click it?
if yes, then autoplay is turned off in your unstated OS.
if not the CD drive is bad or the CD is not any good.
I have My Autoplay off since it was invented so viruses on said disks
can not autolaunch, a not so good thing.-
now 1 example (not XP,vista , w7,w8,w8.1 )
in windows 10, to turn on this autorun ( horror)
click settings in the run menu. w10
click autoplay on left side.
behold. turn it on or off, and blow the on button, pick a rule.
or turn it on and pick "ask me every time.".. for safety.
under removable drive.
tell OS , tell what PC this is, 15 does not answer that question
please. for 10x better help.
PS; click HP15 here and see all 63 models.