Question about HP : HP4 Laserjet Printer

2 Answers

HP4 and PC LOAD LETTER MSG (and there is paper)

It is taking me nearly an hour to print out a 2-page document plus other things. I keep getting the msg "PC LOAD LETTER" and there is plenty of paper. I hit the reset buttons and it just goes back to same msg. The door is shut, no paper jam, and the paper tray is locked into place and shut. This printer has been a workhorse for me, but now, it just keeps hiccupping with that msg and I can't get it to hold the lights for ready.

Posted by MountainUser on

  • MountainUser Dec 15, 2007

    Thanks for the heads-up on that possibility. I checked, and it looks like that sensor piece of plastic is all intact. I can feed envelopes and single sheets, though. Guess I will take it to the repair place. I love my HP4, and hope I don't have to replace it. Thank you again.

×

Ad

2 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem! "PC LOAD LETTER"

I have to put in a paper in the manual feeder, than it prints without problems. BUT I DON`T UNDERSTAND WHY!!!

Because on my wifes japanese XP and on my new VISTA PC it print out without the need off manuall paper feed! And the settings looks like on all setups! Oh yes, I deleted the printer on reinstalled it on this computer - no change. But it must be something wrong on the setup (why could I else print out from the other computers - arrrggg).

Posted on Mar 12, 2008

  • Anonymous Mar 12, 2008

    GOT IT !!!

    I selected USE UPPERTRAY and A4 for all.
    This time I didn`t had to put in the paper in the manual feeder.

    Else:
    http://en.wikipedia.org/wiki/PC_Load_Let...

×

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 56 Answers

Hi, I assume you can run paper thru the manual feed without any problems? If so the paper sensor that detects the paper in the tray has either broken or fallen off! If you take the paper tray out and tilt the printer a little bit on it's back you should see a sensor that will swing back and forth its' solid black/plastic . The sensor is very cheap and I'm pretty sure this is the problem> Good Luck!!

Posted on Dec 03, 2007

  • Anonymous Dec 16, 2007

    I might have one other solution for you if the paper sensor is intact!! Have you checked to make sure the setting in the printer menus are correct? The last thing I would do before taking it to the shop is reset the factory default settings only if your printer is not connected to a network? To do so power the printer off and then press the online button and keep holding the online button down and power the printer back on. hold button for about 5 seconds and then release it should say restorring factory settings. As a technician I will do this just in case a setting has been changed or for the printer to erase anything that's causing this issue!

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

HP4-smudged copies of printed text are appearing lower on the page...Any ideas on the fix

Run a 1/2 test.
Put paper in the manual feed tray(tray 1).
print something. And watch the paper. As the paper gets
about 1/2 way into the printer, open the top cover, remove the toner.
Look down at the paper. If you don't see smudged text, the fuser is probably bad.
If you see the smudging, replace the toner.
0helpful
1answer

Printer wont print. It keeps saying PC Load Legal. The printer has paper in it.

Well the printer is telling you to load "Legal Size paper, which is 8.5" X 14" paper.

More than likely, the application you are using is telling the printer to print the page on legal sized paper.

If you want the document to print on "Letter sized paper (8.5" X 11") then in the application, go to the File drop down and select "Page Setup". From within page setup's window, change the paper size to letter and then re-print the job.

Don
10helpful
4answers

Dell 3110cn - Load MPF 024-969 letter plain error msg

dell mfp laser 3115cn giving me 024-969 no paper detected
3helpful
1answer

I have an error msg saying load plain letter SSF 024-969

I guess that you normally use A4 paper. If this is the case you are most likely printing from a document that was created using the Letter paper size (typically a Word Doc of PDF file created in the USA). The solution is to reformat the document that you are trying to print, to A4. You may change the formatting of the document when doing this and page numbers may be incorrect when compared to the index and contents pages.
41helpful
2answers

I have DELL color laser printer 2130cn error msg load SSF ??

Its not a printer problem more of the paper source of that document is selected as SSF. So in most programs go FILE>PAGE SETUP. Select the paper tab and make sure the correct tray settings is selected. I.E "Default tray" instead of "SSF". cLICK "Default" at the bottom to make this the standard document settings and the problem shouldn't crop up again.
1helpful
1answer

I HAVE LASERJET 4 PLUS. WHEN I GIVE JOB FOR PRINTING THE PRINTER DISPLAYS A MESSAGE AS PC LOAD LEGAL. PLS HELP ME IN SOLVING THE PROBLEM

The document you're trying to print is formatted for legal size paper, and the tray contains only letter size. if it's a legal size, put legal paper into the MP tray, or override the setting and manually select "letter size" in the printer dialog box.
1helpful
1answer

HP Laserjet 4Mplus won't print doc & says: PC Load Letter

Pull down front cover and Put a sheet of paper in tray 1 assembly.
0helpful
1answer

Printer cant print excel files

Chjange the page size of the excel document, it at present is set to letter, ...file page set up in excel
0helpful
1answer

My hp laserjet 4 plus printer cannot print excel files

wherer are you printing this, A4 is european, north america would use letter, etc..
if you go to control panel, open the printers and faxes folder, right click the printer in question, a window will pop up, click on properties.. a new window should open. click on "Printing Defaults" or "Printing Preferences" then click on "Advanced" ( I believe it should be to the lower left) that will open another window, in paper size make it Letter if your in N America, A4 for Euro.. this will set the deafult print..
Click ok, then print a test page from the general tab..

The reason you getting this LOAD LETTER message. your excel page setup is set to print to letter, your machine is set to print top A4

If you open Excel then go to Print then a window should pop up where you select the printer you want to use, click on Properties, then Lay out, then Advanced, and input the correct paper size before you print.

does this happen with all excels files, or one particular?
Create a new Excel file, and try printing it.. possibly could be in that particular file. I have seen this happen alott particulary with PDF files.. Where the incorrect paper size is in the file..






0helpful
1answer

Keep getting "11 load letter in tray 1" message

Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.
Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

112 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Vinaya Kumar...
Vinaya Kumar...

Level 3 Expert

1124 Answers

Ekse

Level 3 Expert

13435 Answers

Cindy Wells

Level 3 Expert

6394 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...