Question about Office Depot Ativa DQ60M Shredder

2 Answers

Ativa SPL 1506X not working

I have a SPL-1506X Ativa shredder. Where can I have it serviced?
It ran fine this am, but tonite it won't run. You can hear a "click" when you try to feed paper in, but nothing goes.

Posted by 5150mom on

  • Anonymous Dec 13, 2007

    Have the exact same problem. Would like to hear an answer for this as well.

  • Anonymous Dec 27, 2007

    Need to find a repairman to fix shredder

×

Ad

2 Answers

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem. I took the machine apart and found out that the main gear running the rollers was defective. All of the cogs were broken or worn out, If you can find parts it can be fixed?

Posted on Jan 03, 2008

Ad

Anonymous

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same "click" noise when trying to shred. I had a Staples replacement guarantee (extended warranty) so I called them up and described the issue. They are sending me a gift card for the purchase amount. Seeing as they did not want the original unit back I decided to take it apart to see if I could find the problem. I did not find an issue with the gear as the other user stated but I did notice a burn mark on the circuit board just under the relay (which could make a click noise) I removed and inspected the relay (desoldered), but I could not see anything wrong with it so I re-soldered it back onto the board and re-soldered (re-flowed) all of the other connections just in case there was a cracked joint. Upon testing the shredder still has the same "click" sound. My guess is there is a faulty device on the circuit board such as a resistor or relay. To sum it up, to repair this particular issue you will be unable to implement a "simple" fix and it would realistically require either a new circuit board or a whole new shredder.

Posted on Jun 22, 2008

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Replacement gears spl-1506x

unless that shredder is heavy duty office and very expensive , it will be cheaper and easier to junk it and get a new one
mostly parts are non existent for shredders
0helpful
1answer
0helpful
3answers

The blades are stuck in reverse

I have the exact same problem. In fact, my SPL-1506X is sitting disassembled on the kitchen table as I write this. There is a PC Board inside the unit with a relay that directs the motor to run in forward or reverse. My relay is fused in the reverse position. I know this because the relay's casing is clear polycarbonate. If that relay can be replaced, the SPL-1506X will be fixed, I'm convinced. Unfortunately, the relay is made in China. So much for quality! I located the part no. on the web: Sanyou SME-2110DP a DPDT relay. If you can find it(which I can't), you're in luck. Myself, I'm going to trash the unit.
0helpful
1answer

SPL 1506X Shredder

Have you looked for hidden staples in the machine. Sometimes they can be hard to spot.
0helpful
2answers

Staples SPL-1506X

Well, despite the manufacters warning label I choose to take the shredder apart and found that one of the plastic gears was broken. Hence the motor runs, but the blades do not turn. The thing I didn't understand, the there are metal gears and plasic gears...I can only imagine that the plastic gears at one point or another are going to give. I would suggest not to void the manufacters warrenty, take the shredder back, and get one that is built a little stronger. Hope that helps.
0helpful
1answer

SPL-1506x issues

Chances are a gear has broken. This problem requires labor and parts which in some cases is as much or more than the original equipment.
0helpful
2answers

Shredder problem

Call us at Fellowes Customer Service 1-800-945-4545 On Monday between 7am and 7pm Central Standard Time
7helpful
4answers

No power to SPL-1506X

I had the same problem-one day the shredder worked, the next day no power. We checked the fuse and it was ok. There is a safety switch that has to engage with a plastic tab on the bin. For some reason it was no longer engaging. We put a piece of cardboard into the slot and now it works fine.
Not finding what you are looking for?
Office Depot Ativa  DQ60M Shredder Logo

1,659 views

Ask a Question

Usually answered in minutes!

Top Office Depot Office Equipment & Supplies Experts

k24674

Level 3 Expert

8092 Answers

Ian Center

Level 2 Expert

258 Answers

Tom Chichester

Level 3 Expert

62196 Answers

Are you an Office Depot Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...