Question about HP PSC 1350v All-In-One InkJet Printer

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Scanner does not scan

I have HP 1350 all in one...scanner, copier printer. It prints, it copies but I cannot get it to scan.

Posted by vacagal on

  • Anonymous Dec 13, 2007


    I have HP 1350 all in one...scanner, copier printer. It prints, it copies but I cannot get it to scan.


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1 Answer

Anonymous

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The first thing I would do is to completely uninstall, reboot & reinstall the HP software suite. If the unit can copy, the scanner function is OK from a hardware standpoint. However, when your software attempt to initiate a scan, the software is failing to communicate with your all in one properly.

If you don't have the CD, you can download it here (but I will forewarn you, the download is huge - 365MB) :

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-23606-2&lc=en&cc=us&dlc=en&product=374568&os=228&lang=en

Let me know if this helps?

Posted on Dec 01, 2007

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