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Re: Scanner does not scan
The first thing I would do is to completely uninstall, reboot & reinstall the HP software suite. If the unit can copy, the scanner function is OK from a hardware standpoint. However, when your software attempt to initiate a scan, the software is failing to communicate with your all in one properly.
If you don't have the CD, you can download it here (but I will forewarn you, the download is huge - 365MB) :
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scanner failure is a hardawre problem. try to copy again and check if the scanner light is on. once the scanner light is not working then try to return your printer in the store that you have purchased it.
my printor hp 4355 all in one to scanner unit A 4 document scan to scanner and output print is micro
size copy and scanner speed to very fast to scan
your sugget for my printor problam quiqly
for mail to my id
You need sofrware that captures the scan from the scanner. usually comes with the printer, you have to opemn the program and tell it to scan and save.
Scanning by just placing a paper on the scanner and pressing the scan button just tells the printer to scan and probably print a copy, but it doesnt send it to the computer unless theres a program asking for it. Check the installation cd and go through the software that came with it.