All was well for several years but suddenly the laptop (OP = XP) does not recognize either the W5 nor W7. It is not the memory card; nor the USB port nor the USB cable. I have ruled all these out. I have reloaded the software but still the computer does not even recognize this as an external memory device. I have spent some 8 hours trying to solve this and am at that lovely stage of desperate frustration. Help please!
I would buy a memory card reader (docking station) for your memory card. This is preferred over going through the camera, anyway. Beyond that, you say you have ruled out every other thing I could suggest. Are you sure about all those? Can you try this on another PC or does anyone you know have a card reader you could try the memory in?
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I have been uploading photos to my computer from the camera just fine with no problems. Out of the blue it now saids my computer does not recognize my sony dsc-w30 camera
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