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Posted on Aug 11, 2009
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Lines through pictures

When i try and print pictures, there are white lines through my pictures

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  • Expert 154 Answers
  • Posted on Aug 12, 2009
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Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

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  • Contributor 16 Answers
  • Posted on Aug 11, 2009
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Do the magenta lines go outside the picture into the white border? If so, the print head has gone bad, and the cost to replace a print head is more than a new printer.
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Does the white line appear in all colors? Or is it limited to just one color? Try printing some full pages of each color (use a gray scale to save on toner, 50% shade should do). If the line appears in only one color, then replace that toner cartridge. If all three colors, then replace the drum.
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Sounds like you need to re-align the print cartridge . The reason the text comes out ok is probably because it is only using the black cartridge for text. The color cartridge is the one that's out of alignment. You may have some sort of Cannon utility running in the task bar that will allow you to easily allign the print cartridges. If not, go to the main "Printers and Faxes" window, RIGHT-click on the printer and select "Properties". You should be able to find a button in the properties that's labeled something like re-align print cartridges. It will print out a series of test pages and ask you to select the set of lines that looks the straightest and type it in. It's a good idea to do this every time you replace a cartrige. Hope this helps, If I was able to FixYa, please remember to rate me. Thanks.
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