Mybook essential computer will not recognize the mybook when plugged into the USB

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CE Leonard Dec 02, 2007

I have a 320 GB Western Digital "My Book" External Hard Drive. My computer doesn't recognize it anymore. I've tried both the USB and firewire connections. No luck. I tried it on my computer at work and on a laptop. No luck. I've had if just over a year. If anyone has an idea on how to fix it, please let me know.
Mr-Andersson Dec 07, 2007

Well I have the same kind of problem! The external hard drive my book ain´t recognized by the computer. It´s named undified not working properly usb unit!!!! What to do?
alvargo Apr 24, 2008

Running into the same problem trying to install the Mybook to my Dell 8300 desktop. Drive powers up, Blue light comes on steady. Windows prompts for drivers but can't find them. Tested the drive on an older PC and the drive connects fine... WD tech support said not their problem....

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Anonymous

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1 Answer

Hi guys...
I had kind of the same problem like u...when i plugged it into the usb all i got was a "unknown usb device found"
I opened the external case hoping the hdd was still ok only to find out that the hdd cables had been moved slightly out of position..propably from a fall or a knock I didn't even noticed..
I just pressed them back in..click..and everything was back to normal..

These sites have info about how to open the external case..
http://rebootdaily.blogspot.com/2007/03/how-to-open-western-digital-my-book.html

http://anotherdeadblog.blogspot.com/2007/09/how-to-open-western-digital-my-book.html

Hope that helps!

Posted on Dec 10, 2007

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