LG enV VX9900 Cellular Phone Logo
Greg Augustin Posted on Nov 28, 2007
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LG enV VX9900

I have problem my phone sound settings says keypad earjack when theres nothing in my phone now my phone has no volume and i cant hear people or talk to people when they call

  • 2 more comments 
  • javier87 Dec 07, 2007

    yeah I have the same problem, they sent me a replacement, but it was really crappy, with scarths ( sp?).. I just got the phone like a month ago.. I was so pissed they sent me that crap.. I need someone to fix it...



    not worth my money to have a crappy replacement..

  • Joy Cone Dec 12, 2007

    is that really the only fix?

  • Anonymous Dec 13, 2007

    My first phone ;asted almost a year. Then I couldn't make calls. They replaced the phone. Eight days later callers can't hear me. And I'm getting static from Verizon, mostly my fault but a cell phone should work longer than 8 days.

  • phoneissues Feb 24, 2009

    I never placed anything in the earjack but when I press the volume key on the left side of my Verizon LG VX 5500, it displays "Earpiece Vol-Earjack" instead of Master Volume. I cannot hear callers and they cannot hear me. I also cannot hear voicemail although my phone still has the capacity to ring and text. I believe the phone thinks I have something plugged in even though I don't and there appears to be no manual way to fix it. I've tried everything.

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  • Expert 51 Answers
  • Posted on Dec 06, 2007
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I would suggest returning the phone to verizon for replacement, if you are still under the 1 year warranty you should have no problems with a replacement.

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  • Posted on Nov 24, 2009
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I hope this helps. I had no volume on my phone, just upon power up, the verizon screen would play and to hear the master volume loudness. No water damage, sticker was still checkered. I was going nuts trying to figure out what happened to my phone. This fixed it.
Open the phone to the keyboard, press ok, menu, down arrow, 6 key, and six key again. Selct USB, BLUETOOTH, NO CONNECTION. Hit ok. Your problem should be solved. Also disconnect the bluetooth by flipping to typing screen, ok menu, down arrow and ok again. Press 7,hit the right or left soft keys to turn power on or off.

Hope this helps!

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