Bugaboo frame will no longer click into position.

Hi Charlie

We would advise you to contact Bugaboo for assistance.

Hi, If you contact www.bugaboo.com they will be able to sell you another seat frame. Hope this helps.

The chassis must be fully opened out and the handle locked in position before the seat / bassinet frame can lock down on to it. The seat / bassinet frame is the safety lock keeping the frame ridged. You should see a square hole (made by two half squares from adjoining hub disks) at the top of the chassis hub assembly when fully open. A square pin under the seat frame must engage into it and the white release button must click. Your Bugaboo will not br safe unless this happens and you should contact the seller to help.

The Cameleon base frame must be fully opened and the handle locked for the seat frame to fully engage on the posts and the white lock buttons click out to lock position. www,bugaboo.com/userguides has manuals with pictures if your unsure. If the frame still does not lock check the seat frame can side fully side down the posts and the stubs under the seat frame bracket can fit into the slots in the main frame hub. If this is fully down and seated then the lock buttons may be the problem. Bugaboo supply a small can of silicone spray in the maintenance kits that come with the strollers. What they don't tell you is how vital it is to use it regually on the main hub unit etc if you wish to get a good service life out of your Bugaboo. Give the whole area a good spay then wipe off the excess with a paper towel. Don't use oil based lubricants like WD40. Check my tips section for more info.

The large white buttons you push in are the problem. You can buy them. I found them at www.babycare.nl/spare-parts-bugaboo-cameleon-c-34_124_153.html

I had the same problem with my 3 year old frog. I called bugaboo customer service and they sent me the parts & instructions to fix it at no cost

It usually does this if the frme is not clicked onto the chassis correctly, push it down to click it into place. If this doesnt work might be the buttons need replacing they can be bought as a spare part and are easy to cahnge (one screw) Hope this helps

go to www.buggypitstop.co.uk they do repairs or ask Fred for free advice on that site.

If the Cameleon is under two years old then it is covered by the warranty. The best thing to do is to contact the retailer you purchased the pushchair from or contact Bugaboo direct (www.bugaboo.com). They should arrange for a set of replacement buttons for the seat frame and instructions to be sent to you. If it is out of warranty, you'll just need to purchase these spare parts from them.

Did you make sure the seat is locked onto the chassis? If it is, then it sounds like you have a malfunctioning seat frame. If your bugaboo is still under warranty, contact Bugaboo and they will replace it for you. Your local retailer can get you the phone number or you can get it from their website: www.bugaboo.com