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Posted on Nov 28, 2007
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Phone powers down

My phone cuts out and powers down during calls. The backlight is the first sign that I am going to lose connect. AT&T said that the phone must be turned off periodically to allow updated information to be added when the phone turns back on. I have not heard about anything like this in a while. She compared it to a computer that says you must power down to receive updated information, when in fact new computers simply tell you to go to their site and download the updated information. Please give the scoop as I am tired of getting the run around.

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  • Master 7,752 Answers
  • Posted on Jul 02, 2008
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Joined: Dec 21, 2007
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You need to take the phone and have the firmware reflash

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