Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Printing blank pages

I have looked over all of the similar problems and went through the fixes (cleaning) multiple times.

I have a brother MFC 420cn machine. Not connected to anything. Just use it to make copies. Recently, thing goes through the motions but comes up blank with a couple of very faint black lines.

Posted by plan_ner on

  • plan_ner Nov 29, 2007

    Not able to follow any part of the solution as the steps described is not a function of the machine.

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1 Answer

Anonymous

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  • Master
  • 832 Answers

Did you run the cart initialization?
Try this: (use new carts because it consumes some ink)
press menue then start mono (blue) then fourtimes arrow up button (tel-index). machine will be in maintenance mode and lights will flash. press 7 then 6 then 4 then start mono. machine will refill tubes and ph with freh ink and do some cleaning.
Leave maintenace by pressing 9 then 9. Do run a quality test print by pressing ink etc. Iy you cant see the letters and colored blocks well the ph has to be replaced.
I guess your machine is a 2.5 years old. Unfurtunately brother ph didnt last longer than that time when useing generic ink.

Posted on Nov 28, 2007

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Display says: unable to clean refer to Maintenance Chapter of users guide (which I cannont locate) Printer is not printing,faxing, nor copying because of this.


acorn gifts --


Here is at least a start to your solution... the Brother site for your printer is here:

http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&type2=-1&prod=mfc420cn_us&c=us&lang=en&flang=all

Which has the download for the actual manual (in PDF) here (you can right-click and "Save Target As" to save to your computer, or open it directly):

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000219/MFC-210C_UsaEngUsr_B.pdf

Section 11-4 (page 123 of 200) refers to multiple error messages that will halt printing (including "unable to clean"). There are also a few pages following (to section 11-8, page 127 of 200) that give detailed illustrations of how to remove jammed items etc. from the unit.

In the end, the "cause" according to the manual is:

The MFC has a mechanical
problem.
OR
A foreign obstacle, such as a clip
or ripped paper, is in the MFC

... if there is paper jammed, you have a shot at fixing it yourself!

I hope this helps!

-- RT

PS - If useful, don't forget to vote!




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Try: Press the "ink" button the the lower left. Follow the direction to the cleaning page (by pressing up/down button).

If not resolved, your printer would probably need to be serviced. Hope this helps.
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