Printer issue Printer light "check print cartridge" stays on....but I've loaded new catridges and they appear to be in sufficiently...not sure what else I need to do to get my printer to work (i.e. cancel/turn off "check print cartridge" light)

try to clean the encoders, both of them . these are small thin plastic like material that encodes data to print head, fisrt one runs on top of a catridge holder.and the second one is cyndrical at the far left side of the catridge holder.

Just make sure you are using a genuine Lexmark cartridge and not some remanufactured, refilled or clone cartridges. Please follow the steps below to identify and fix cartridge issues:

1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
7. If no error appears, reinsert the other cartridge. Close the printer cover.
8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

You may also contact Lexmark Technical Support Center for additional assistance.

Hi Alan I think it is the cartridge that is causing your issue but I cant promise that it is.I can tell you from many years experience it very rarely is an issue with the printer breaking it is 99% of the time inferior consumables causing printers to fail, and sometimes wrecking printers so even when the customer does use good consumables it is too late and the damage is done, but we can't be sure of anything unless we start with basics and get 100% brand new Original Equipment Manufacturers carts (OEM) and stick them in. (no I don't work for Lexmark;)

I wont think so that there is no toner level sensing in 12a catridge, messaige might be catridge missing or incert catridge.. remove back door see down right side sensor which sensing the catridge presence, check sensor flag dislocate/spring dislocate/broken correct it, if sensor is dusty clean it... Best of luck

Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

OK, HP recommends that new HP cartridges be used rather than refilling. I've had better results with new cartridges that are name brand than trying to refill to save money.

may be the cartridge eror or the paper is stuck in side just try withe cleaning the catridge with tissue paper and make sure ther is no pending job for printer to print.

have a nice day dont froget to give rating please..

My C60 Epson Stylus printer is not printing. First of all the paper jammed, I pull the paper from the front and since then the catridge holder is not going to the middle to print. also the green light keepon flashing and the red light stays on. I need your help.

Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

1. Make sure the printer is switched on, the old cartridges are still in the printer, and the cartridge cover is closed.

2. Click on Start, Programs (XP: All Programs), Lexmark <Printer Name>, Lexmark <Printer Name> Solution Center.

3. When the Solution Center screen appears, click on the Maintenance button on the left-hand side. (This button is the third from the top and bears a picture of ink drops.)

4. When you see the Install or obtain a New Cartridge option, click on it once. A pop-up displays a brief description of how to physically remove an old cartridge and install a new one.

5. Follow these instructions and click Next. The software will prompt you to confirm whether the cartridges are new or old.

6. For the new cartridge you just inserted, select No, it's new. Important: Make sure the setting for any old cartridge stays on Yes, It is old.

7. Once your selections have been made, click OK. The program will want to run the alignment for any new cartridges you installed. This applies whether you changed one or both cartridges (in the case of printers that can hold two cartridges). An alignment screen with a red and white bull's eye will appear.

8. Make sure the cartridge cover is closed and that there is paper in the printer.

9. Then click the Print button on the alignment screen. A sheet of paper will print from your printer with a series of arrows and numbers on it, with one set of solid bars above them. You should see four groups of lines, unless you have a single cartridge. If you have a single cartridge, you will only have one set of lines.

10. In each group, locate the arrow that looks the most solid. It may help to circle the number under each arrow you choose as you go along.

11. On your screen, you will see an area where you can enter the alignment values. When you have identified all the numbers, select those same numbers for each group on your screen, using the up and down arrows next to each value for A, B, C, and D (or A if you have only one cartridge).

12. When all the numbers have been changed to reflect the chosen numbers on the printed alignment page, click OK. The cartridge installation procedure is complete.

13. You can now exit from the Solution Center.
Source: micksmixxx
-Yahoo Answers


Please tell me if this helped I take no credit as I used the name aboves solution any credit should be give to him