Our 3 year old duet has stopped working. the problem seems to be that it won't spin. when it is time for the agitation, all i hear is a slight buzzing sound. i then get an f 02 code. i unplugged it, made sure that all of the connections were tight, but it is full of water, so i don't want to drain it. any suggestions?
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It sounds like you may have a motor control board issue. It acts like the motors brain and tells it what to do and when. part number 8182706. Also the closet error code i could find is a f/02 which means long drain, which could indicate a bad pump or draining cycle, alos knows as the spin cycle This should definetly be diagnosed by a technician. hope this helps
If the drain time exceeds eight minutes, the water valves are
turned off and “F/02” is flashed. Press PAUSE/CANCEL two
times to clear the display.
NOTE: After four minutes the “Sud” error will be displayed,
then four minutes later the “F/02” error code will be
Possible Causes / Procedure
1. Check the drain hose and make sure it is not plugged
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make
sure the pump is running.
4. Check the drain pump filter for foreign objects.
M duet was also haveing problems and when it would stop in a cycle it
would flash a leter and a # F 02 I hit cancel and restarted it the time
was all messed up I looked up the code for F 02 and found this page, I
will post the link below. it was a drainage problem I cleaned out a
trap in the pump really easy to do and it just might fix your problem.
Regardless ever Duet owner needs to know this and matain this trap I
pulled out a bowl full of stuck in it. Good luck!