Question about Kensington PilotMouse Laser Wireless DH72242

1 Answer

Kensington Mouse My Kensington Mouse was being sporadic, so I changed the batteries. Now it wont work? There is no light. I've changed the batteries 3 times, so I know it's not them? Please help!

Posted by mosuzp on

Ad

1 Answer

Anonymous

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Posted on Jan 20, 2009

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Kensington mouse reset after changing batteries?

reboot your system and see if it reconnects, if not remove your receiver reboot your system plug your reciever in on your desk top
it should say adding new hardware, or found on the buttom of you mouse it should be a pairing button press and hold down led should
flash and reconnect if not call the manufactor/
0helpful
1answer

My Kensington Pro Wireless Model #72268 is not working even with new batteries???? help

The USB dongle may have failed. This NOT a blue tooth mouse so if the dongle has failed, time for a new mouse.
0helpful
1answer

I put new batteries in and everthing lights up. The mouse worked at one time but I haven't used it in a few years. I've pushed both buttons (1) on the mouse and (2) on the USB adapter, the adapter blinks...

disconnect the usb adapter from the system connect it again mean while remove the mouse batteries re insert or better change batteries then perform the step that you ahve already tried
0helpful
1answer

My Kensington wireless keyboard (Ci70) just stopped working. I have no idea why. The mouse works just fine. XP Pro SP 3. Have rebooted. Unplugged the USB interface device. Plugged back in. Rebooted....

Replace batteries in keyboard and re-sync the devices

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Synching Mouse or Keyboard with Wireless Optical Desktop trnsp.gif Question My mouse or keyboard doesn't work with my Wireless Optical Desktop (Model Number: 64373). What's wrong and how do I fix this problem? trnsp.gif Answer Your mouse or keyboard has lost its sychronization with the Wireless Optical Desktop, which can occur after changing the batteries, for example.

To synchronize your wireless device with its receiver:
  1. Move the device within three (3) feet of the receiver.
  2. Press the button on the receiver.
    If the receiver has an LED, the light blinks.
  3. Within ten (10) seconds, press the button on the underside of your wireless device.
    If the receiver has an LED, the light glows solidly when synchronization is successful.
Early production units of some wireless devices may require repeating the above instructions two or three times.

Timing, distance, and objects impeding the wireless signal may influence your success. While usually unnecessary, some customers have reported better results by:
  • Holding the wireless device very close, within three (3) inches of the receiver.
  • Entirely ignoring the receiver's light.
  • Simultaneously holding the buttons on both the receiver and the device for from ten (10) to twenty (20) seconds.

0helpful
1answer

My wireless works sporadically. I have changed

Okay. Haha i just had same problem at work. Try moving the receiver right in front of keyboard and mouse. I found that the range for the mouse is a little greater than the keyboard. Remember the range on this thing REaLLY sucks, mine wont even go 2 ft. Give it a try and let me know.
0helpful
1answer

Laser mouse no power

Make sure that the switch on the mouse is ON. Try another battery. If you get the same problem, you need to contact the manufacturer or the reseller for RMA.
0helpful
1answer

Mouse stopped working

Check underneath for dirt or debris blocking the laser light lens, try on a different surface ie (mousepad). If that doesn't solve your problem, it's time for a new one.
0helpful
1answer

Button works intermittently on Kensington Wireless Mouse P/N 6439

battarys maybe running low on juice or the ball may have oil on ball, look for reset switch on buttom of mouse press on it,

if info ray type clean the light area, reset the mouse and the usb plug in usb mouse adapter, it may be colored ot not, should be the same color as the mouse one is reset both at the same time.

rod
1helpful
3answers

My mouse dose not move

There is a connect button under the mouse.
and there is a button on the reciever. Please press both the buttons together for 2 minutes and after this it is supposed to work. However if it is not working replace the battries and do this sync process again.

If still not working contact kensington support they will replace for you.

click on the link below to contact through email.

http://kensington.custhelp.com/cgi-bin/kensington.cfg/php/enduser/ask.php?p_cat_lvl1=8

Regards,

Mohammed



Regards.

Mohammed.
Not finding what you are looking for?
Computers & Internet Logo

397 views

Ask a Question

Usually answered in minutes!

Top Kensington Computers & Internet Experts

The Knight
The Knight

Level 3 Expert

76823 Answers

Joaquim Martins

Level 3 Expert

1128 Answers

ADMIN Canada
ADMIN Canada

Level 3 Expert

41502 Answers

Are you a Kensington Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...