I recently re-installed the HP software and drivers to go with my HP PSC 1350 all-in-one. The printer prints and the scanner works when going through the Start/Scanners and Cameras/ route, but the HP Director software does not recognise the HP printer. Does anyone have any solutions on how to get the software to see the printer?
The scan button on the printer does not trigger the scanner software on the computer either.
Thanks for your help!
SOURCE: Scanning problem with A940 AIO Dell printer/scanner
• Select the program where you want to send the scanned image.
• Select the type of image being scanned.
• Select how you will use the scan.
• Select Fax Now.
NOTE: Click See More Scan Settings to view all settings.
SOURCE: hp psc 1350 all-in-one
Source: HP support
( Click link above to read complete article and instructions )
Introduction
A
full feature software and driver package for Windows Vista is not
available for your product. However, the Windows Vista operating system
installed on your computer contains a basic driver solution for your
product.
With
the basic driver, the buttons on the product do not function and some
of the advanced product features are not available. But you can still
print, scan, and import and view images on a memory card, using the
workaround procedures in this document.
Use
the following instructions to install the basic driver in Windows
Vista, and then review the workaround procedures to use the available
features for your product.
Installing the printer driver
When
you connect the product to the computer, Windows Vista detects the
hardware and automatically installs the correct driver. A notification
lets you know when installation begins and when it is complete. You do not
have to download any software or insert the product CD.
Workaround procedures
The
basic driver in Windows Vista is sufficient for several functions. You
can print from a software program, scan documents, and import and view
images on a memory card.
Printing
Use these steps to print from a software program.
Scanning
Use one of the following three methods to scan a document.
Method one: Scanning with Windows Photo Gallery
) icon.
SOURCE: HP psc 1350 missing scanner software
please visit the link bellow and find the software for that
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=306888&lc=en&cc=us&dlc=en&lang=en&cc=us
after you visit the site and select the operating system and download the software or driver
SOURCE: hp psc 1350-v won't scan
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&cc=ww&lc=en&dlc=en&product=|pm_support_oid|&dlc=en&lang=en?product=306888&lc=en&cc=us&dlc=en&lang=en&cc=us&os=2093
SOURCE: all lights flashing on HP psc 1350 printer
Resetting a Hp printer means switching off the machine, removing the cartridges, disconnecting the usb cable and the power chord, leave it off for few minutes then restarting it again without usb cable connected to it and without cartridges installed. You need to press the power button while it boots up. Leave it one for few minutes and again turn it off. Reinstall the cartridges and plug in the usb cable, again Power On the printer. That's all.
But there's another thing when you say all lights are blinking/flashing, there is chance that there's an internal faulty. Clean the cartridges contact point and the contact points on the printer. If possible, clean the printer thoroughly, including the waste ink tank. This will let you help find out the culprit.
Good luck.
Thanks for using FixYa.
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Hp director software does not "see" scanning and copying problems with 1350 All-in-one thermal printer
hp psc 1350 is installed under driver hp 1300 series. Printing works fine, but does not recognize I have a scanner.
I have the same problem. I had a disk crash, used the restore disk, reinstalled from the HP CD. When I try to run the scanner through the HP Director, It fails saying the psc is not connected. It is, of course, connected and runs fine through Windows XP imagers and scanners Wizard. I have been on HP support chat three times with umpteen uninstalls and reinstalls, downloads etc. No soap. I thought it might have something to do with the IE 7 but I downloaded the fix for that. No help either. Somehow, I think IE 7 is interfering with the connection, because befor the hd crash the SCANNER WORKED FINE through HP Director!
I push the scanner button and nothing happens, so how do I get this fixed I do not want to buy andther printer scannner
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