F11 fault code - Hotpoint Ultima WF860 Front Load Washer

Hello, Floyd -

Without knowing the model of your Frigidaire range, I cannot look for the owner's manual for your particular model and find what F11 (a fault code) means for your specific appliance.

However, I did find a web page listing fault codes for newer Frigidaire ranges. See the information here:
http://www.applianceaid.com/newer-frigidaire-fault-codes.php

From that information, the EOC (Electronic Oven Control) may need replacing.

if its a Kenmore model then this message says that the button control board has lost sight of the main control board , but its been my experience that this maybe able to be reset and it may never come back or it will not reset and the control board will need replaced (50/50)


cycling power may reset this

The "F11" fault code indicates a shorted button on the electronic oven control. This means the oven control board will likely need to be removed and replaced. You could disconnect power, wait 30 seconds and reapply power. If "F11" returns upon power-up, replace the electronic oven control board (EOC). but if i had your model number i could nail it right on the head with a fix...

F11 indicates a fault with the main control board.
Prepare yourself for a shock when you click on the parts link.



Click here for the part

Sorry to be the bearer of bad news.

F11 indicates a fault with the main control board.

Your F11 error code is displayed below. It would be best to have the unit serviced by a professional for this type of fix as if not performed properly, the fix could end up costing over $500.00.

F11 Shorted Keypad.

1. (F11, 12 & 13) Disconnect power, wait 30 seconds and reapply power.
2. (F11, 12 & 13) If fault returns upon power-up, replace EOC.

EOC = Electric Oven Controller

F11 - Drainage fault

This code means that water present in appliance and is not being drained off. The display shows Drain fault F11. The buzzer is activated for 2 minutes.

Background information:
After each drain pump step, the circulation pump operates for 2 seconds and heater pressure switch B1/13 checks the water level. If it is too high (large quantity of residual water remaining in the cabinet), the drainage time is extended. If, after a further check, the water level is still too high, then the program is interrupted, the fault code is saved and the drain pump is activated. Fault code F11 is also registered if heater relay 1K1 is not activated after the fault code F51 register check; see Section 080-3.18. Drain hose kinked. Remedy: Check the drain hose for correct positioning.

Cause: Drain blocked.
Remedy:
1. Clean the on-site drain.
2. Check the sump drain.
3. Check the filters.
4. Check the heater pressure switch and replace it if necessary.

Cause:
Ball in non-return valve in sump has not opened (e.g., jammed).
Remedy:
Clean the non-return valve in the sump or replace it if necessary. Cause: Foreign objects in the drain pump.

Remedy:
Clean the drain pump and its impeller.

Cause:
Drain pump defective.
Remedy:
1. Check the voltage supply to the drain pump.
2. If correct voltage is present, check the drain pump motor winding.
3. Replace the drain pump, if necessary.

Cause:
Foreign objects in heater pressure switch.
Remedy:
Check the heater pressure switch for blockages and correct switching point.

Cause:
Heater relay defective. Heater relay (coil or contacts) becomes defective during the drainage step (after fault code F51 register check).
Remedy:
Replace the heater relay.

In other cases, owners found a piece of wood inside the door latch mechanism and removed it. The F11 error has not appeared since.

Hope ths helps.

Hi,

Please find the steps that needs to be taken for trouble shooting F11 fault code specially if there was a power cut.

1, Power off at the machine. Do the next 4 steps within 3 seconds.
2, Press Temperature Button in.
3, Power on
4, Release temperature button
5, press Soil Type button

You will now hear the door lock release so you can get to your pants.

Diagnostic code is now displayed. You can switch the washer off and back on and the error code is clear. If you do this it will work.

I am sure it would help you to resolve the issue.

God Bless.

f11 fault code is a problem with the main power board (could be blown fuse) or a blown board check the fuse the board is behind the back plate in the bottem right corner (looking from the back of the machine.(!unplug before you take apart!)

F-11 like a Kenmore means communication error between the motor control and the main control. Check connections, unplug and replug computer connections and see if problem persists. I've seen cases where either board or even both can be bad.