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Lexmark X6170 Not Printing on Left Side of Paper?

I have new ink cartridges in place, have printed the clean jets page, have printed the automatic alignment page and the manual alignment page.

I have cleaned with qtip and alcohol the ink jet areas on the printer

The black ink is not printing on the left side of the page. Lexmark support, after 30 min of different attempts, said that it must be the cartridge. I put in a new cartridge and the same print pattern is occuring.

Any other ideas?

Posted by ajjp on

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Anonymous

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If the pages printed from the printer directly comes out OK then you may need to update the driver for the printer. If the pages printed directly from the printer menu have the same problem then contact Lexmark again explaining everything you've done. If the person is still not helpful ask to speak with someone who is more able to assist you. Hopefully still under warranty.

Hope this helps!

Posted on Nov 28, 2007

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I have a brand new ink cartridge in my printer. It printed the test page ok. When I try to print envelopes, it always says paper jam (there is no paper jam) the envelopes just wont feed. It's a Lexmark...

Make sure to set the correct paper setting on the printer or the Lexmark software before sending the print job. Adjust the printer's paper guide to the correct envelope dimension.
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Not printing magenta

Print quality issues could be due to dirty or clogged print cartridge nozzles. Please follow the steps below to improve the print quality:
On the printer operator panel:
  1. Press Copy.
  2. Press Options until Maintenance appears on the display.
  3. Press the right arrow until Clean Cartridges appears on the display.
  4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  5. Print your document again to verify that your print quality has improved.
Using the Lexmark Solution Center:
  1. Click Start > Programs > Lexmark X6100 Series > Lexmark X6100 Series All-In-One Center.
  2. From the Maintenance tab, click Clean to fix horizontal streaks.
  3. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  4. Print your document again to verify that your print quality has improved.
If the problem continues, try to insert a different known working cartridge or better yet replace it with a new genuine Lexmark cartridge.
Should the problem continue, please contact Lexmark Technical Support Center for additional assistance.
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1answer

Lexmark x6170 not printing magenta

Print quality issues could be due to dirty or clogged print cartridge nozzles. Please follow the steps below to improve the print quality:
On the printer operator panel:
  1. Press Copy.
  2. Press Options until Maintenance appears on the display.
  3. Press the right arrow until Clean Cartridges appears on the display.
  4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  5. Print your document again to verify that your print quality has improved.
Using the Lexmark Solution Center:
  1. Click Start > Programs > Lexmark X6100 Series > Lexmark X6100 Series All-In-One Center.
  2. From the Maintenance tab, click Clean to fix horizontal streaks.
  3. Click Print. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  4. Print your document again to verify that your print quality has improved.
If the problem continues, try to insert a different known working cartrdidge or better yet replace it with a new genuine Lexmark cartridge.
Should the problem continue, please contact Lexmark Technical Support Center for additional assistance.
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1answer

My Lexmark X6170 is smearing all images that are about a third of the way down the paper. Everything else is printing fine.

Try to clean the cartridge nozzles using the printer control panel.
  1. Load paper.
  2. Press Copy.
  3. Press Options until Maintenance appears on the display.
  4. Press the right arrow until Clean Cartridges appears on the display.
  5. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.
  6. Print your document again to verify that your print quality has improved.
Also, check your ink levels. Make sure your ink levels are substantial for printing.
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Lexmark all in one printer has broken lines when printing. ive cleaned nozzel loads & its a new cartridge

If you have replaced your ink cartridge with a new one and are continuing to experience difficulties with print quality, please try cleaning and wicking the ink cartridge. If this fails to resolve the issue, the maintenance station may have an excess build-up of ink.
The maintenance station is located inside the printer on the right hand side. This is the same area where the cartridges sit when in the "idle" position. To access the maintenance station: Unplug the power supply from the back of your printer, open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan-belt. On some models, the cartridge access will be very small, but the belt should still be visible. Take the top part of the belt and move it gently to the right.
***Note*** please do not pull outwards on the belt. The cartridges should come over towards the left side of the printer. The maintenance station will be on the right side, on the bottom of the printer behind the fixed cover. Clean the area with several damp cotton swabs or damp paper towels until the build up of ink is removed.
Once the maintenance station has been cleaned you should "wick" the cartridges. Remove the cartridges from the printer. Get a clean damp paper towel and lay it on a flat surface. Set the ink cartridge right side up, with the ink nozzles touching the towel and hold in this position for about 15 seconds. Then wipe the nozzles across in one direction only (left to right). Repeat this process, each time using a clean spot on the paper towel, until it looks clean. Dab the cartridge on a dry towel to make sure that the ink is flowing.
After you have wicked the cartridges place them back into the printer, securing them into the place. Plug the power supply back into the printer and close the cover. Next, click on "Start," "All Programs," "Lexmark series," "Lexmark Solution Center" and click on "Maintenance." Now, please click on "Install Cartridges." Select the cartridges part numbers and choose if they are "Old" or "New." Cancel the Alignment page. Then, click on "Clean to fix horizontal streaks" in "Lexmark Solution Center." The colors that you should see here are black, yellow, magenta (a reddish purple), and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up.
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I have ink left in cartriges and the printer makes all the noise of printing but prints nothing. Paper comes out blank i just got the ink filled and trying to print out didn't work

It sounds to me like you don't replace the cartridges, but have the ink refilled in the cartridges? This can only be done so many times until the cartridge jets become plugged and therefore can no longer print. You can try appling alcohol to a q-tip and cleaning the cartridge's jets where the ink comes out, but most likely, you will need to purchase new cartridges and start over.
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1answer

All in One Lexmark cannot recognize Color Cartridge

Try cleaning the contacts on both the ink cartridge and the carriage with a cotton swab dipped in alcohol. It that doesn't work, replace the ink cartridge.
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New cartridges - printer not printing

Align your cartridges to solve print quality problems such as: • Characters are not properly formed or are not aligned at the left margin. • Vertical, straight lines are wavy. 1 Load paper in the paper support. 2 On the control panel, press Copy. 3 Press Options until Maintenance appears. 4 Press the right arrow until Align Cartridges appears, and then press Select. An alignment page prints. Once this page prints, your automatic alignment is complete.
Please rate this solution.thanks and good luck.
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Not printing...printer says remove or change ribbon

First you want to clean both the cartridges and the cartridge seats inside of the printer with warm water and a soft cloth (I use old t-shirts). After you've done that place the cartridges back into the printer and clean the printheads. You can do this by following the steps on page 83 of your user manual:

1) Load the paper
2) Press "Copy"
3) Press Options until Maintenance appears on the display.
4) Press the right arrow until Clean Cartridges appears on the
display.
5) Press Select. A nozzle page prints, forcing ink through the
nozzles to clean the clogged nozzles.
6) Print your document again to verify that your print quality has
improved.

You can also find information on cleaning the cartridges on pages 83 and 84 of your manual. If you don't have one available, you can download one at:

http://www.lexmark.com/publications/pdfs/x6100/eng/ug.pdf

I hope this helps!
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