Question about Office Equipment & Supplies
I have new ink cartridges in place, have printed the clean jets page, have printed the automatic alignment page and the manual alignment page.
I have cleaned with qtip and alcohol the ink jet areas on the printer
The black ink is not printing on the left side of the page. Lexmark support, after 30 min of different attempts, said that it must be the cartridge. I put in a new cartridge and the same print pattern is occuring.
Any other ideas?
If the pages printed from the printer directly comes out OK then you may need to update the driver for the printer. If the pages printed directly from the printer menu have the same problem then contact Lexmark again explaining everything you've done. If the person is still not helpful ask to speak with someone who is more able to assist you. Hopefully still under warranty.
Hope this helps!
Posted on Nov 28, 2007
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