Lexmark all in one printer has broken lines when printing. ive cleaned nozzel loads & its a new cartridge
If you have replaced your ink cartridge with a new one and are
continuing to experience difficulties with print quality, please try
cleaning and wicking the ink cartridge. If this fails to resolve the
issue, the maintenance station may have an excess build-up of ink.
The maintenance station is located inside the printer on the right hand
side. This is the same area where the cartridges sit when in the "idle"
position. To access the maintenance station: Unplug the power supply
from the back of your printer, open the front cover and look above the
steel rod. You should see a conveyor belt with rubber teeth on it, like
a fan-belt. On some models, the cartridge access will be very small,
but the belt should still be visible. Take the top part of the belt and
move it gently to the right.
***Note*** please do not pull outwards on the belt. The cartridges
should come over towards the left side of the printer. The maintenance
station will be on the right side, on the bottom of the printer behind
the fixed cover. Clean the area with several damp cotton swabs or damp
paper towels until the build up of ink is removed.
Once the maintenance station has been cleaned you should "wick" the
cartridges. Remove the cartridges from the printer. Get a clean damp
paper towel and lay it on a flat surface. Set the ink cartridge right
side up, with the ink nozzles touching the towel and hold in this
position for about 15 seconds. Then wipe the nozzles across in one
direction only (left to right). Repeat this process, each time using a
clean spot on the paper towel, until it looks clean. Dab the cartridge
on a dry towel to make sure that the ink is flowing.
After you have wicked the cartridges place them back into the printer,
securing them into the place. Plug the power supply back into the
printer and close the cover. Next, click on "Start," "All Programs,"
"Lexmark series," "Lexmark Solution Center" and click on "Maintenance."
Now, please click on "Install Cartridges." Select the cartridges part
numbers and choose if they are "Old" or "New." Cancel the Alignment
page. Then, click on "Clean to fix horizontal streaks" in "Lexmark
Solution Center." The colors that you should see here are black, yellow, magenta (a
reddish purple), and cyan (a dark sky blue). You should notice the
diagonal lines above and below the solid horizontal lines. These
diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the
page, you should run the "Clean Print Nozzle" page a couple more times
to try and clear it up.