I have attempted to set up two new phone extensions in our office. I set them up the same way I have done any other. But, when I call their extension internally as well as externally, the phone just rings and rings. How do I get the phone's voicemail to pick up??
SOURCE: how to chg a norstar mailbox from 'General Delivery' to 'User'
check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.
Posted on Jan 07, 2009
SOURCE: Phone won't go to voicemail before 10 rings
You have to reprogram this locals cfw no.# of ring .
Go into progaming set type in local step to cfw and # of rings
Posted on Mar 13, 2009
SOURCE: How to activate Voicemail on extensions
Adding Subscriber Mailboxes:
1 – Feature 983
2 – Log: = 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press MBOX
4 – Press ADD
5 – Mbox: enter mailbox number to be added
6 – Type:subscriber Press OK
7 – Ext: Dial station number (the mailbox and extension do not have to be the same, but for simplicity keep the same)
8 – Service class: Typical class is 1
9 – Name: Enter name (last name, first name) per letters on keypad. Dial as in texting for each letter. Press # to enter a comma between last name and first name.
10 – Directory?: YES or NO (for dial by name for company directory)
11 – Msg waiting: YES or NO (to enable “Message for you” display on phone press Yes)
After this set, you can pass by all the other information, since this is a basic setup for a mailbox.
Now that you created the mailbox, you still have to go into the programming to enable forwarding to voicemail.
Posted on Apr 02, 2009
SOURCE: Moving extention number
you must change the number by programing the PBX or phisicaly change the jack in the PBX.Both solutions must be done by authorized personal.check who is serviceing your pbx and make a request.
Posted on Sep 16, 2009
SOURCE: Inactive Feature
Disconnect the main unit and plug it back then wait 10 min.
Posted on May 19, 2010
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