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Voicemail Doesn't Pick Up

I have attempted to set up two new phone extensions in our office. I set them up the same way I have done any other. But, when I call their extension internally as well as externally, the phone just rings and rings. How do I get the phone's voicemail to pick up??

Posted by SGerdom on

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5 Related Answers

Anonymous

  • 30 Answers

SOURCE: how to chg a norstar mailbox from 'General Delivery' to 'User'

check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Posted on Jan 07, 2009

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terry gormley

  • 52 Answers

SOURCE: Phone won't go to voicemail before 10 rings

You have to reprogram this locals cfw no.# of ring .
Go into progaming set type in local step to cfw and # of rings

Posted on Mar 13, 2009

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ynotphone

ynotphone

  • 192 Answers

SOURCE: How to activate Voicemail on extensions

Adding Subscriber Mailboxes:

1 – Feature 983
2 – Log: = 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press MBOX
4 – Press ADD
5 – Mbox: enter mailbox number to be added
6 – Type:subscriber Press OK
7 – Ext: Dial station number (the mailbox and extension do not have to be the same, but for simplicity keep the same)
8 – Service class: Typical class is 1
9 – Name: Enter name (last name, first name) per letters on keypad. Dial as in texting for each letter. Press # to enter a comma between last name and first name.
10 – Directory?: YES or NO (for dial by name for company directory)
11 – Msg waiting: YES or NO (to enable “Message for you” display on phone press Yes)

After this set, you can pass by all the other information, since this is a basic setup for a mailbox.

Now that you created the mailbox, you still have to go into the programming to enable forwarding to voicemail.

Posted on Apr 02, 2009

Anonymous

  • 6 Answers

SOURCE: Moving extention number

you must change the number by programing the PBX or phisicaly change the jack in the PBX.Both solutions must be done by authorized personal.check who is serviceing your pbx and make a request.

Posted on Sep 16, 2009

Anonymous

  • 3 Answers

SOURCE: Inactive Feature

Disconnect the main unit and plug it back then wait 10 min.

Posted on May 19, 2010

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1answer

When the Norstar m7324 phone is set to night mode after business hours, the caller goes direct to voicemail when the caller dials an extension. How do I change it so that it rings at the extension a f

Night service will only control if AA to answer (main greeting) or human, you!.
If people enter extension and it goes straight to vmail then the user invoked that option (Feature 987) which is what you should do when you leave your office.
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All the calls we recieve in the office go through me. I greet the caller and then transfer them to the person they want to speak with. When I transfer a call, let's say to my boss, my boss will pick up...

Haven't you solved this yet? When we install a system, we reserve THREE buttons for voice mail functions. One is VM Transfer, one is 2 Way Transfer, and one is VM Record. In order you pick 3 buttons press PROGRAM one of the buttons and dial in order 94 500 STORE 01 500 STORE and 90 500 STORE, assuming your voice mail is on the default extension of 500. To send a call to someone's voice mail you press VMT and his DSS button or dial his extension and hang up. The outside party will get all of his greeting. If you want to prompt the user, like you would if you were taking a pink slip, you press 2W Transfer and his extension and carry on a conversation with the outside party. The message records in their mailbox as a new message. If you want to silently record into your OWN box, you press the VM Record button and your conversation is recorded into your own box as a new or old message, depending on how the system is set up.

There are other variations, including a single button transfer into someone's mailbox and some other features that are covered in you telephone sytsem OM or User's manual under Customizing your phone.

Carl
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When I am on a call and the person I am speaking with wants to be transfered to someone els' voicemail, how do I do this?

when in the call press the transfer button then you will hear a dial tone. Enter that person's extension and if they have their voicmail set up on their extension it should pick up and the call is transferred to voicemail
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I have an old MITEL 4025 in my new office. Noone seems to know how to set up the message/ voicemail option. I need step by step directions. Thank You.

You need to know the Voicemail access code... I generally set this up as 77, but other installers will set it with a different number. This will be the same number that others in your office dials to reach Voicemail when they have a message.

Your mailbox will also need to be created in the Voicemail system. When you call into it, it should recognize you and prompt you for a passcode. The Mitel Embedded Voicemail system default passcode is 1111. You will be prompted to set up the mailbox and change the passcode.

If this doesn't help, contact your site administrator or vendor.
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I have a user who's light keeps flashing on his Mitel VOIP phone to say he has a voicemail waiting. The user has no voicemail setup on the extension, however I have seen this before. I remember there is a...

I believe that another user has called you and while the phone was ringing, they pressed the message button - and set the lamp.
With the handset still on the cradle, press the message button... read the display. Follow the prompts to cancel or call the message sender.
OR
Pick up the handset, and press the message button. It should call the extension that set the lamp.

The code you refer to is not a standard code. Each vendor or installation is different and the codes can be set how the vendor or site wants them. If the above doesn't work, I suggest you contact the vendor for this info. Or if you have system access, log into the system and find the form Feature Access Codes. Look for the Lamp off code. Dial that code followed by your extension number.
1helpful
1answer

I tried to re-record a voicemail message from my office phone, but the voicemail box is on a different phone. I entered the system by placing the voicemail box ext that I wanted to update. I followed the...

it must have been the main general mailbox you accessed, when in the voicemail the greeting number it will ask which prompts you to press * or # to re - record current msg. try intercom 777 and if no answer still reboot the system . power switch on upper right of the cabinet.
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Incoming calls ring 3 times at main extension, then phone stops ringing at main & rolls over to ring at all other phones. Phone rings once at those extensions before going to voicemail. (We have...

Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.
Jul 22, 2009 • Cell Phones
0helpful
1answer

How do you change passwords without knowing previous passwords in order to change voicemail greeting??

Actually, even as a technician, you will never know the origonal password.
But you can get in to reset the existing password back to 0 0 0 0.

There are a couple of steps; depending on your voicemail system, voicemail's are done differently, but try this first.

got to a M7310 set
-> dial FEATURE 9 8 3
-> password: 1 0 2 0 0 0 0
-> you should now see ADMIN and under that MBOX, AA, OTHR
press MBOX
-> press CHNG
-> dial the extension of the phones that you need changed
-> you should now see PASSWORD and under it RESET, press RESET (This resets the mailbox back to 4- zero's)
-> hit the * to back up and repeat fopr all the other extensions.
-> hit RLS after all is done and voila... you have now changed those passwords to those mailboxes.

Now when the new users dial F981 at their desks, and dial 0 0 0 0 the first prompt they get is pleasde change password.
1helpful
1answer

Problem with extension and voicemail

1. Can be done but you have to have installer access to the system. You could also move the extensions at the phone system.

2. Is his call forwarding set (720x 165 #)? 720 sets forwarding for both intercom and outside calls.

0helpful
2answers

Voicemail

Hi,
Try going to http://www.reachcom.com/manuals/Panasonic_KXT7625_30_33_36.pdf where you can download the manual.
Cheers
AngelXena
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