Question about Dell Inspiron 6400 Notebook

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Dvd drive has slowly flaked

The 6400 is 18 mos old. The CD/DVD drive has always been very, very slow to rip CDs compared to other computers, but it used to play DVDs OK. Now it won't play a DVD - sometimes loads an image, but chops, stops and starts, stutters, then closes; sometimes won't load the movie at all. These are legal Netflix DVDs, not bootlegs or out of region, so they should be reading OK if the drive is good.
Will I need to replace the DVD drive? Can I do that myself? I'm marginally competent - have replaced the hard drive without incident.
Thanks much --

Posted by de_evans on

  • de_evans Nov 28, 2007

    Thanks, but not my problem. The suggested link addressed registry problems created when a program is deleted and the drive can't be accessed by Explore; I can address the drive and read data from a CD or DVD, it just can't throw a moving image. (Not a vertical split problem, either - checked that one out). Anyone have other ideas? Thanks much.

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Anonymous

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  • 264 Answers

Hi,

You may follow the link provided below and it should certainly resolve the issue you are facing.

http://support.microsoft.com/kb/314060/en-us

Thanks

Sammy

Posted on Nov 28, 2007

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