I have the same problem .... I took it apart and found that there is not any screws, nuts bolts, washers .... what it is (was) is a piece of lead (like a sinker on the end of a fishing line) attached to the end of the cable, yes the cable, that hooks into the handle and into the top of the flush mechanism - that yellow plastic tube )the cable goes through it) I was able to take it apart and repair the end of the lead weight with a split shot sinker BB - is the size I used. I also had to deform and cut some of the sinker away since the hole it sits in, is small. When I went to Home Depot to buy/get a repolacement unit, one store told me to call the manufaturer -- Foremost and gave me the number, I lost that piece of paper now that I have time to call again, I was left on hold for 10 minutes the first time. 1-888-256-7551 http://www.foremostcanada.com/warranty.php
I just called and pressed a few buttons, waited 2 minutes, got a live person, she asked me what was wrong, I told her that my handle was just spinning, she asked for my model number 131-926 (found on the inside back of the toilet) when I purchased it (make this up, within this year ... and yes you have the receipt - she never asked for it, just that I had one!) she took my address down and gave me a client number .... tada!
thanks for the info. I did exactly what you said. I phoned 1-888-256-7551 and told him it wasn't working and told him the serial number and told him i bought it last summer and i had the receipt even though i didn't. They are sending out the new flushing mechanism.
thanks again
Great advice! Called and everything went as you dsaid except for one thing. They're out of stock?? So it may be a week or more before they get stock and then another week before it gets shipped out to me. Two weeks without my main crapper? I tried soldering some lead on but the cable is **** and doesn't retain enough heat. May try to use the split shot and melt that on in the interim.
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Call Pegusas and see if they can ship it. 1-800-254-6023
THANKS FOR THE #, you are a life saver.
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