Dell 948 All-In-One InkJet Printer Logo

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Posted on Aug 10, 2009
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Paper jamed half way, pull out and happens again

I have a Dell AIO 948 top feed printer/scaner/fax and the paper will feed half way into the printer and stop claming it is jamed... you can pull it out without tearing the paper and reload it every kinda of way but it keeps pulling the paper in half way and claming it is jamed. How can i fix this problem?

2 Answers

L Pfaff

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  • Dell Master 11,573 Answers
  • Posted on Aug 03, 2016
L Pfaff
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Dell printer paper keep on jaming

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  • Contributor 26 Answers
  • Posted on Aug 10, 2009
Anonymous
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Try asking a technician to come to your house and check the printer. or ask costumer support of dell.

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After you lift open the top, look below the shiny bar that the Print Head slides left/right on. You'll see a row of 8 tiny rollers. In between the middle two rollers (rollers #4 and #5 from the left), look for a small plastic tab sticking up between them. Touch this tab with the tip of a ball-point pen to see if it pushes down. If it does, then push the "checkmark" button on the control panel.

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Sincerely,
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