Rescue mode v1.13

SOURCE: Dell Digital Jukebox

The solution to many random problems is to simply reset your Dell DJ. This can be done by using a small, thin object (such as the tip of an ink pen) to press the reset button that is on the bottom-left side of the DJ. -or- Hold down the play/pause button while it's off, insert a paperclip into the reset button, take it out, and then let go of the play/pause. The DJ should open to a rescue mode, then run disc clean-up.

SOURCE: the rescue mode v1.13.

i found this on a site and it worked for me, hit it ******* the right side as you boot it up, its sounds funny but it worked for me and a lot of other people