The Remove and Check Color Cartridge error appeared on my printer a few days ago. I have done anything and everything to get it to work but nothing has worked yet. I have sent an email into HP support but have received no response yet. I see on other blogs where people have had the same issue. Does anyone have any information out there that can help??
Last night I spent an hour with HP Technician on-line trying to diagnose the problem with my 2 year old HP Officejet 7210 All-In-One. After trying everything HP came up to resolve the problem, the technician determined it is a hard failure in the electronics hardware. Since my warranty is expired they offered me a deal on the L7680 All-In-One. My 7210 was very lightly used (still on first set of cartridges). If this is the quality of the latest generation of HP hardware, I am probably going to look at something else.
1:turn the printer on (online)
2: open the cartridges door
3: ull c the print head moving ... wait until it becomes available
4: open the cartrige lock
We also had the same problem. We remove the black cartridge, placed a small machine screw or bolt where the head would hold the spring in place. Make sure the head is flat enough so that it will not push the cartridge to the left and cause it to print erratic. You might need small hands to screw on the nut for your bolt. I now prints and faxes, just the LED panel still says to check the right cartridge.
We can live with that!!
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I was notified that my tricolor cartridge was low. I managed (after about two hours of tinkering) to remove the old cartridge. Now I am unable to "just slide the new cartridge in". It is a #97 cartridge but it simply wont go in ! There must be a trick to it ! No where is there a set of instructions (nor any human being) that gives explicit instructions on "how to". I'd like to change the black cartidge also but am afraid to at this point.
I'm having the same "Remove and Check Color Cartridge" error with my hp 7310xi. I've tried two different ink cartridges, so I'm pretty sure it's a problem with the printer.
my hp7210 printer is displaying a print cartridge error how i can i fix it
Printer is approx. 2 yrs old We rarely use the color print cartridge, We tried to print with colour and received a message "Remove and check color cartridge." I replaced the cartridge the message continues to appear. Very disappointed that others have the same error. I thought HP had a reputation for excellance?
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